This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

AM335x-EVM flaws SO#T00805847



Hi, 

   Couple days ago I bought  a AM335x-EVM.

   I installed 06.00.03.106 SDK via SD boot.

   I found: (1) Touch screen does not work.

                (2) J2 (Jtag) pin borken.

                (3) then, I open LCD board (just remove two screws), I found there is a blue line.

                 This is absolutly a RMA EVM.

  The TI Customer Support Center need E2E engineers' approve, before I can replace.

  Please give me your recommendations, what should I do.

  I attach a footage and two pictures for your reference.

 

Thank you very much.

Judy