Hi team,
My customer is seeing a potential quality issue with AM3352. I wanted to run this by you to make sure it doesn't have to do with their application before we move to an FA. Please see the below information, and once this ticket is assigned I can share the schematics internally.
I have a question regarding the default AIN4 (C8) value of AM3352BZCZA60.
Out vendor using the new batch of AM3352BZCZA60 and they notice the AIN4 value is lower than the lot they use before. The output value on previous date code(1545) value of AIN4 normally in between 190-200mVs and current date code (MPN# AM3352BZCZA60, DC 2023) they use right now the value is between 90-150mVs.
We are using AIN4 as a as battery VSENSE reading, and without the battery connected, I assuming the voltage should be as low as possible, but I am not sure if this is correct or not. Can you confirm with us, what is the value we should expecting to read if there is no battery present. and also can you help to check is there any update between t two different data code?
To clarify, the old batch they have was purchased a few years ago, and the AIN4 measurement is aways above 150mv. The measurement on the new batch, the value drops below 150mv, and lowest one they see is 90mv. Both measurements are with the battery disconnected. There is no change between the code or testing method.
Thank you,
Lauren