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CCSTUDIO: Install failed with windows blue screen

Hisao Uchikoshi
Genius 15390 points

Part Number: CCSTUDIO

Hi Experts,

My customer was going to install CCS9.1.0.00010 and it failed with windows blue screen and PC was shutdown automatically.

Windows 7 

64bit

8GB

Do you have any idea how we can install? We can share the log file in off-line.

Regards,

Uchikoshi

  • 0
    TI__Guru**** 478571 points

    Uchikoshi-san,

    Please start a private E2E message with me so that you can share the log file privately.

    Also, please note that CCS 9.1.0 is fairly old. Is there any particular reason that the customer wishes to install this old version?

    Thank you

    ki