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DCA1000EVM: DCA1000EVM and AWR1843BOOST "Unable to read FPGA Version. [error -5]"

Part Number: DCA1000EVM
Other Parts Discussed in Thread: AWR1843BOOST, AWR1843

Hi, 

We have DCA1000EVM and AWR1843BOOST devices. I want to program the AWR but when I try to set up DCA1000 at "Connect, Reset and Configure" step, I am getting the Unable to read "FPGA Version. [error -5]"

I also atteched the picture of the boards and error messages. I have tried many ways to solve it from your previous E2E supports but I couldn't. 

Some of checking situations:

Windows firmware (closed)

Using another computer (tried)

Wi-Fi issue (closed)

1 GBps port (checked)

an so on.. 

Is there a way to solve the issue that you can help? 

DCA_AWR1843.docx

[15:21:38]  [RadarAPI]:

[15:21:38]  Configure Record :

[15:21:38]  Timeout Error! System disconnected

[15:21:38]  [RadarAPI]: ar1.GetCaptureCardFPGAVersion()

[15:21:38]  [RadarAPI]: Sending fpga_version command to DCA1000

[15:21:48]  [RadarAPI]:

[15:21:48] 

[15:21:48]  Unable to read FPGA Version. [error -5]