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Original question:

IWR6843ISK-ODS: Could not launch TI Cloud Agent

IWR6843ISK-ODS: IWR6843ISK-ODS

jyoti gayakwad
Prodigy 180 points
Part Number: IWR6843ISK-ODS

Tool/software:

Hi Team,

I am using IWR6843ISK-ODS EVM board and mmwave demo visualizer 4.4.0 .

when first time I have used demo visualiser, I have got one pop up window with 2 message screenshot 2.

I have followed these two steps.

I have installed tiCloudAgent and given appropriate permissions as mentioned in help site.

whenever I am using mmwave demo visualizer , still I am getting same issue.

Please help me out to reach the solution.

: 

  • 0
    TI__Mastermind 20831 points

    Hello, 

    Can you please confirm you have tried all the troubleshooting steps on this page?

    Regards,

    Josh

  • 0 in reply to Josh Dye
    Prodigy 180 points

    Hi Josh,

    when This pop window appeared, as i have mentioned earlier i have downloaded mmwave visualizer , i have give finish.

    But still it is giving same problem.

    second time i have selected  [help, I have already did this] option there i have not able to find any way for solution.

    please help me out to get the solution.

    Thanks ,

    Jyoti

  • 0 in reply to jyoti gayakwad
    TI__Mastermind 20831 points

    Hi Jyoti, 

    Are you using the google Chrome browser? This browser is recommended for mmWave Demo Visualizer. Also are you able to try this on another computer to see if the issue is still present? 

    Also is there a specific reason that you want to use the mmWave Demo Visualizer or are you just trying to run the demo? If you are just trying to run the demo, you can download the Radar Toolbox and use the Applications/Industrial Visualizer as a workaround. 

    Best Regards,

    Josh

  • 0 in reply to Josh Dye
    Prodigy 180 points

    Hi Josh,

     The issue got resolved , 

    Actually there is problem with computer.

    Right now I have checked demo project with mmwave demo visualizer.

    I  want to flash long_Range_people_tracking project's binary file.

    As there are two things like mss project and dss project, which binary I have to flash.

    please suggest the solution.

    Thanks and Regards,

    Jyoti

  • 0 in reply to jyoti gayakwad
    TI__Mastermind 20831 points

    Hi Jyoti, 

    It's good to hear that the initial issue is resolved. We will gladly assist you with flashing the binary files but I would appreciate if you could please create a new post for this follow up question. This helps others who have the same issue find your post. I will close this thread for now. 

    Best Regards,

    Josh