Compiler/PGA900EVM: PGA900 EVM

Hello Castio,

Have you installed the proper labview runtime engine already? What operating system are you using?

Regards,

Hello Scott,

I have installed Labview 2012 sp1, and the operating system is WIN10, 

Best Regards.

Hello Scott,

I have installed Labview 2012 sp1, and the operating system is WIN10, today I have re-installed them, but the problem occoured just like before, so what I can do to deal with it.

Hello Scott,

Thanks so much, looking forward to your reply.

Hello Castio,

Can you please share the GUI version that you are currently using?

When you run the GUI, if you do not connect the USB2ANY will you still see the same error?

Can you please try manually changing the firmware on the USB2ANY? To do this, go to the USB2ANY folder here: C:\Program Files (x86)\Texas Instruments\USB2ANY Explorer\Bin

You will find the USB2ANY Firmware Loader.exe. Run this application and plug in your USB2ANY then click Refresh List to make sure that the device appears. Then select any of the available USB2ANY firmware options from the dropdown menu and load the firmware. It does not matter which one you choose, because we will use the PGA900 GUI to automatically update the firmware.

Now unplug the USB2ANY, and plug it back it. Run the PGA900 GUI and follow the prompts which should ask you to update the USB2ANY firmware.

Regards,

Hi Scott,

    I have done this as you discribe above,but it still does not work. I have installed in my laptop, and it works well surprisely, my laptop operating system is windows 7, so I doubt that this problem occoured may matter with the operating system.

   Thank you so much for your help and patience.

Hello Castio,

Did you have another version of Python installed on your PC (the Windows 10 PC where the PGA900 GUI is not working currently)? If so, can you uninstall the PGA900 GUI, completely uninstall all versions of Python, and then reinstall the PGA900 GUI. It will perform a clean installation of python 2.7. This may clear up your issue.

Regards,

Hello Scott ,

Yes, I have installed another version of Python before , as you have mentioned above, I just have uninstalled all the version of Python and GA900 GUI, and then reinstalled it, but it does not work. 

Thanks and best regards.

Hi Castio,

Is there any difference in the permissions available to your account on the two PCs that you have tried? Is your account the admin on the PC where the GUI is causing the error? There could be a problem internally with accessing some files.

Also, do you follow the default installation directory, or have you installed this in a custom location?

Regards,

Hi Castio,

Just as another check, when you downloaded the Labview 2012 SPI runtime engine. Did you make sure that it was the 32 bit version?

Regards,

Hi Castio,

Is it just a single PC that it's not working on? The others work fine? What differences are there between the systems?

Thanks,