Setup tool

6354578

Prodigy 30 points

Part Number: INA226EVM

Hello,

I have a problem to install the INA226EVM tool , i get an error message just after i click "setup".

Is there any fix for it?

Thanks,

Amir.

over 5 years ago

0 Patrick Simmons over 5 years ago

TI__Mastermind 26335 points

Hello 6354578,

Thanks for considering to use Texas Instruments. If I run setup.exe on my computer, I do not run into any particular issues. Is it possible you could share a screen shot of the error message? Without further details, there are only three reasons I can think of that may result in your issue. The first would be that your downloaded file was somehow corrupted. The second would be that you need to unzip or extract the files before running setup.exe. The final reason, may be that you need to run setup.exe as administrator.

0 6354578 over 5 years ago

Prodigy 30 points

Hi,

see attached screenshot.

Regards,

Amir.

0 Patrick Simmons over 5 years ago in reply to 6354578

TI__Mastermind 26335 points

Hello Amir,

I think the issue may be that the software has a conflict with one of the Microsoft Windows components that is on your computer or simply one of the runtime components might be missing. Here are some links I found that might help you fix your problem.

https://answers.microsoft.com/en-us/windows/forum/all/microsoft-visual-c-runtime-library-error-message/79f01db9-6bb5-424c-aca1-ab5174df0bc9

https://www.techwalla.com/articles/how-to-fix-the-microsoft-visual-c-runtime-error

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