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DCA1000EVM: with MMWAVEICBOOST board and the IWR6843ISK board unable to connect RS232 port

Part Number: DCA1000EVM
Other Parts Discussed in Thread: MMWAVEICBOOST, IWR6843ISK,

I am using the DCA1000EVM and the MMWAVEICBOOST board and the IWR6843ISK board together with mmwave studio. I am unable to connect the RS232 port with error 

[RadarAPI]: Error: Connection failed: Calling_ConnectTarget returned 3

My COM ports show up as expected and wireshark shows my ethernet is transferring data

My switch configurations match the connections shown here: e2e.ti.com/.../770709

Screenshot of my mmwave studio page: