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DCA1000EVM: problem encountered when using with mmWave Studio 2.0.0.2 and "IWR6843ISK+MMWAVEICBOOST" combo

Part Number: DCA1000EVM
Other Parts Discussed in Thread: IWR6843ISK, , MMWAVEICBOOST, IWR6843

I'm trying to use mmWave Studio 2.0.0.2 to work with "IWR6843ISK+MMWAVEICBOOST" combo and DCA1000EVM. I'm pretty sure that I get the two boards connected correctly. I can see all the 4 FDTI ports and also the 2 XDS110 ports under "Device Manager". I'm successful with the first step. I'm getting stuck in the step of "RS232 Operations": I have the a COM Port (COM11) for "XDS110 Class Application/User UART" under Device Manager/Port, the FDTI Connectivity Status is "Connected". I have also closed the jumper on SOP0 and SOP1, leaving SOP2 open. But I am getting an error when I click on Connect under RS232 Operations:

Error: [RadarAPI]: Error: Connection failed: Calling ConnectTarget returned 3

and the "RS232 Connectivity Status: Disconnected" is not turned into "Connected".

Could you help?