My customer has run into the same issue as in the related post, the ROV window was blank after opening:
And below is the content from <workspace_dir>/.metadata/.log:
!SESSION 2022-10-27 15:59:26.620 -----------------------------------------------
eclipse.buildId=4.23.0.I20220308-0310
java.version=11.0.13
java.vendor=Eclipse Adoptium
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=zh_CN
Framework arguments: -product com.ti.ccstudio.branding.product -product com.ti.ccstudio.branding.product -product com.ti.ccstudio.branding.product -product com.ti.ccstudio.branding.product
Command-line arguments: -os win32 -ws win32 -arch x86_64 -product com.ti.ccstudio.branding.product -product com.ti.ccstudio.branding.product -product com.ti.ccstudio.branding.product -data C:\work\code\sub-1g\code -product com.ti.ccstudio.branding.product
!ENTRY com.ti.common.core 1 0 2022-10-27 15:59:37.972
!MESSAGE path=ccs_base/DebugServer
!ENTRY com.ti.common.core 1 0 2022-10-27 15:59:37.979
!MESSAGE debugServerDir=C:/ti/ccs1200/ccs/ccs_base/DebugServer
!ENTRY com.ti.dbgtrc.webapp.CloudTraceInterface 0 0 2022-10-27 15:59:44.035
!MESSAGE constructor
!ENTRY com.ti.dbgtrc.webapp.CloudTraceInterface 0 0 2022-10-27 15:59:44.039
!MESSAGE done with directories
!ENTRY com.ti.dbgtrc.webapp.CloudTraceInterface 0 0 2022-10-27 15:59:44.042
!MESSAGE loading ti_logger
!ENTRY com.ti.dbgtrc.webapp.CloudTraceInterface 0 0 2022-10-27 15:59:44.055
!MESSAGE Platform os: win32
!ENTRY com.ti.dbgtrc.webapp.CloudTraceInterface 0 0 2022-10-27 15:59:44.058
!MESSAGE loading cToolsIF
!ENTRY com.ti.dbgtrc.webapp.CloudTraceInterface 0 0 2022-10-27 15:59:44.072
!MESSAGE loading cTools
!ENTRY com.ti.dbgtrc.webapp.CloudTraceInterface 0 0 2022-10-27 15:59:44.083
!MESSAGE loading TraceFactory
!ENTRY com.ti.dbgtrc.webapp.CloudTraceInterface 0 0 2022-10-27 15:59:44.091
!MESSAGE loading sqlite3
!ENTRY com.ti.dbgtrc.webapp.CloudTraceInterface 0 0 2022-10-27 15:59:44.099
!MESSAGE loading CloudTrace
!ENTRY com.ti.dbgtrc.webapp.CloudTraceInterface 0 0 2022-10-27 15:59:44.161
!MESSAGE CloudTrace interface loaded
!ENTRY org.eclipse.equinox.event 4 0 2022-10-27 15:59:51.020
!MESSAGE Exception while dispatching event org.osgi
One thing worth mentioning is that the customer's computer is under protection of a encryption software because of their IT policy. They suspect it has something to do with the ROV related files are encrypted and cannot be read by CCS correctly, but they do not know which files are related to ROV.
1. Anything suspected from the log?
2. Can you please point out which file is related to ROV? The customer can try decrypting the files once they know the exact file name.
Best regards,
Shuyang
