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CCS12 Resource Explorer Error communicating with cloud agent

Hi. My name is SUNIK.

I'm using TI F2800137 for new project development.

The Resource Explorer function does not work normally on the PC I am using.

I saw an article about the same problem in CCS10, but it didn't solve it.

I need help.

Error Message:

Error communicating with cloud agent

REFRESH
Could not get agent, make sure to check if the agent is installed before calling this component

n: Could not get agent, make sure to check if the agent is installed before calling this component at yn (dev.ti.com/.../bundle.js:2:872686) at hn (dev.ti.com/.../bundle.js:2:870024) at Sn (dev.ti.com/.../bundle.js:2:877125) at dev.ti.com/.../bundle.js:2:994351 at Yi (dev.ti.com/.../bundle.js:2:599300) at Ra (dev.ti.com/.../bundle.js:2:607244) at wl (dev.ti.com/.../bundle.js:2:647453) at dc (dev.ti.com/.../bundle.js:2:637981) at fc (dev.ti.com/.../bundle.js:2:637906) at rc (dev.ti.com/.../bundle.js:2:634936)
in ForwardRef in div in ForwardRef in div in ForwardRef in ForwardRef in div in t in ForwardRef in S in div in ForwardRef in ForwardRef in ForwardRef in ForwardRef in div in ForwardRef in div in div in ForwardRef in ForwardRef in ForwardRef in ForwardRef in a in ForwardRef in ForwardRef in ForwardRef in td in ForwardRef in ForwardRef in tr in ForwardRef in ForwardRef in ForwardRef in n in tbody in ForwardRef in ForwardRef in table in ForwardRef in ForwardRef in n in ForwardRef in ForwardRef in div in div in ForwardRef in ForwardRef in div in ForwardRef in ForwardRef in div in n in ForwardRef in ForwardRef(Os) in ForwardRef in ForwardRef in Unknown in ForwardRef in Qc in c in div in div in ForwardRef in Ix in t in t in t in t in Tx in c in c in Unknown in ForwardRef

  • Hello,

    Can you enable cloud agent logging and reproduce the issue? Then attach the log to this thread.

    For more information on logging, please see the bottom of the below article:

    https://software-dl.ti.com/ccs/esd/documents/ti_cloud_agent.html

    Thanks

    ki

  • I can add to this topic.

    I had the same issue, and i followed the request to enable logginf as sugested by @Ki.

    But the simple act of restarting CCS removed the problem. So there is a quick workaround.

    I am guessing the agent, did not survive that i put my PC to hibernation, and woke it up on an different network.

    I will leave the logging on, and see if I see this problem again, as I have seen it before, and report back here.

    But not using the resource explorer that much, so it might take some time before i get there and this thread is probably locked then, so go look on a "related" thread ;-).

  • Hello,

    I am guessing the agent, did not survive that i put my PC to hibernation

    This is indeed a known issue and something we are looking to address. Thank you for the additional feedback

    ki

  • Well here we are, I can confirm that hibernation triggers the issue.

    As I  have more than one CSS installed I did a lite change to the log name before this restart to make sure which instance was logging.

    This means That I now have the loge nicely separated in one for the running time where there is a error in communicating, and one started after the restart (and using new log name)

    And teh logger appears to also split in two, the my.log from the echo in the bat file, and my_ticld.log from the agent itself

    Before restart log:

    ---ARGS--- not_chrome   

    2023-01-19T10:15:48.018Z: main: Staring directory = C:\ti\ccs1210\ccs\ccs_base\cloudagent\src
    2023-01-19T10:15:48.019Z: Starting Agent!
    2023-01-19T10:15:48.023Z: Module( Agent )->Web socket server started!
    2023-01-19T10:15:48.402Z: Overridden Proxy = 
    2023-01-19T10:15:48.413Z: Discovered Module : DeviceDetector
    2023-01-19T10:15:48.414Z: Discovered Module : DS
    2023-01-19T10:15:48.415Z: Discovered Module : EventBroker
    2023-01-19T10:15:48.419Z: Discovered Module : File
    2023-01-19T10:15:48.857Z: Discovered Module : Tirex
    2023-01-19T10:15:48.860Z: rov_server_redirect: looking in: C:\ti\ccs1210\ccs\eclipse\dropins
    2023-01-19T10:15:48.860Z: rov_server_redirect: looking in: C:\ti\ccs1210\ccs\eclipse\plugins
    2023-01-19T10:15:48.861Z: rov_server_redirect: found: C:\ti\ccs1210\ccs\eclipse\plugins/com.ti.rov_1.0.0.202108240702
    2023-01-19T10:15:48.861Z: rov_server_redirect: looking in: C:\ti\ccs1210\ccs\eclipse\Eclipse.app\Contents\Eclipse\dropins
    2023-01-19T10:15:48.862Z: rov_server_redirect: looking in: C:\ti\ccs1210\ccs\eclipse\Eclipse.app\Contents\Eclipse\plugins
    2023-01-19T10:15:48.863Z: rov_server_redirect: setting XDCTOOLS_JAVA_HOME to C:\ti\ccs1210\ccs\eclipse\jre
    2023-01-19T10:15:48.863Z: rov_server_redirect: requiring C:\ti\ccs1210\ccs\eclipse\plugins\com.ti.rov_1.0.0.202108240702\rov_server.js
    2023-01-19T10:15:48.864Z: Discovered Module : ROVServer
    2023-01-19T10:15:48.892Z: Discovered Module : Serial
    2023-01-19T10:15:48.894Z: Discovered Module : TargetSupport
    2023-01-19T10:15:48.895Z: Discovered Module : USB
    2023-01-19T10:15:48.898Z: Discovered Module : USB-HID
    2023-01-19T10:15:48.899Z: Agent main module running on port 53008
    2023-01-19T10:15:48.905Z: Module( Agent )->[wss.onConnection]
    2023-01-19T10:15:48.906Z: Module( Agent )->[ws.onMessage]{"data":["DS",64763],"id":0,"command":"registerModuleWebSocket"}
    2023-01-19T10:15:48.907Z: Module( Agent )->[ResponseHandler]{"response":0}
    2023-01-19T10:15:48.909Z: Module( Agent )->[ws.onMessage]{"data":["desktopMode",true],"id":1,"command":"addConfigProperty"}
    2023-01-19T10:15:48.910Z: Setting property desktopMode : true
    2023-01-19T10:15:48.910Z: Module( Agent )->[ResponseHandler]{"response":1}
    2023-01-19T10:15:48.967Z: Module( Agent )->[ws.onMessage]{"data":["EventBroker"],"id":2,"command":"createSubModule"}
    2023-01-19T10:15:48.968Z: Module( Agent )->Creating new module (module id: 1
    2023-01-19T10:15:48.970Z: Module( EventBroker )->Web socket server started!
    2023-01-19T10:15:48.970Z: Module( Agent )->[ResponseHandler]{"data":{"port":53018},"response":2}
    2023-01-19T10:15:48.973Z: Module( EventBroker )->[wss.onConnection]
    2023-01-19T10:15:48.974Z: Module( EventBroker )->[ws.onMessage]{"data":["ccs.ideServer.port",54741],"id":0,"command":"registerData"}
    2023-01-19T10:15:48.975Z: Module( EventBroker )->[ResponseHandler]{"response":0}
    2023-01-19T10:15:48.976Z: Module( EventBroker )->[ws.onMessage]{"data":["HTTP_PROXY",null],"id":1,"command":"registerData"}
    2023-01-19T10:15:48.977Z: Module( EventBroker )->[ws.onMessage]{"data":["HTTPS_PROXY",null],"id":2,"command":"registerData"}
    2023-01-19T10:15:48.977Z: Module( EventBroker )->[ResponseHandler]{"response":1}
    2023-01-19T10:15:48.978Z: Module( EventBroker )->[ResponseHandler]{"response":2}
    2023-01-19T10:15:48.978Z: Module( Agent )->[ws.onMessage]{"data":["EventBroker"],"id":3,"command":"createSubModule"}
    2023-01-19T10:15:48.979Z: Module( Agent )->Returning cached value
    2023-01-19T10:15:48.980Z: Module( Agent )->[ResponseHandler]{"data":{"port":53018},"response":3}
    2023-01-19T10:15:48.985Z: Module( EventBroker )->[wss.onConnection]
    2023-01-19T10:15:48.985Z: Module( EventBroker )->[ws.onMessage]{"data":["ccs.ideServer.port"],"id":0,"command":"fetchData"}
    2023-01-19T10:15:48.986Z: Module( EventBroker )->[ResponseHandler]{"data":{"data":54741},"response":0}
    2023-01-19T10:15:48.987Z: Module( EventBroker )->[ws.onMessage]{"data":["HTTP_PROXY"],"id":1,"command":"fetchData"}
    2023-01-19T10:15:48.988Z: Module( EventBroker )->[ws.onMessage]{"data":["HTTPS_PROXY"],"id":2,"command":"fetchData"}
    2023-01-19T10:15:48.988Z: Module( EventBroker )->[ResponseHandler]{"data":{"data":null},"response":1}
    2023-01-19T10:15:48.989Z: Module( EventBroker )->[ResponseHandler]{"data":{"data":null},"response":2}
    2023-01-19T10:34:55.478Z: Module( Agent )->Socket closed, wss.clients.size = 0
    2023-01-19T10:34:55.480Z: Module( Agent )->server: on close
    2023-01-19T10:34:55.481Z: Module( EventBroker )->Socket closed, wss.clients.size = 1
    2023-01-19T10:34:55.482Z: Module( EventBroker )->Socket closed, wss.clients.size = 0
    2023-01-19T10:34:55.483Z: Module( EventBroker )->server: on close
    

    After restart (uncommented line 11 and 16 inthe bat file too)

    ---ARGS--- not_chrome   
    ---NOT_CHROME--- 

    2023-01-19T10:35:04.690Z: main: Staring directory = C:\ti\ccs1210\ccs\ccs_base\cloudagent\src
    2023-01-19T10:35:04.691Z: Starting Agent!
    2023-01-19T10:35:04.696Z: Module( Agent )->Web socket server started!
    2023-01-19T10:35:05.027Z: Overridden Proxy = 
    2023-01-19T10:35:05.034Z: Discovered Module : DeviceDetector
    2023-01-19T10:35:05.035Z: Discovered Module : DS
    2023-01-19T10:35:05.036Z: Discovered Module : EventBroker
    2023-01-19T10:35:05.038Z: Discovered Module : File
    2023-01-19T10:35:05.371Z: Discovered Module : Tirex
    2023-01-19T10:35:05.373Z: rov_server_redirect: looking in: C:\ti\ccs1210\ccs\eclipse\dropins
    2023-01-19T10:35:05.374Z: rov_server_redirect: looking in: C:\ti\ccs1210\ccs\eclipse\plugins
    2023-01-19T10:35:05.375Z: rov_server_redirect: found: C:\ti\ccs1210\ccs\eclipse\plugins/com.ti.rov_1.0.0.202108240702
    2023-01-19T10:35:05.376Z: rov_server_redirect: looking in: C:\ti\ccs1210\ccs\eclipse\Eclipse.app\Contents\Eclipse\dropins
    2023-01-19T10:35:05.376Z: rov_server_redirect: looking in: C:\ti\ccs1210\ccs\eclipse\Eclipse.app\Contents\Eclipse\plugins
    2023-01-19T10:35:05.377Z: rov_server_redirect: setting XDCTOOLS_JAVA_HOME to C:\ti\ccs1210\ccs\eclipse\jre
    2023-01-19T10:35:05.378Z: rov_server_redirect: requiring C:\ti\ccs1210\ccs\eclipse\plugins\com.ti.rov_1.0.0.202108240702\rov_server.js
    2023-01-19T10:35:05.380Z: Discovered Module : ROVServer
    2023-01-19T10:35:05.402Z: Discovered Module : Serial
    2023-01-19T10:35:05.403Z: Discovered Module : TargetSupport
    2023-01-19T10:35:05.404Z: Discovered Module : USB
    2023-01-19T10:35:05.406Z: Discovered Module : USB-HID
    2023-01-19T10:35:05.407Z: Agent main module running on port 54112
    2023-01-19T10:35:05.431Z: Module( Agent )->[wss.onConnection]
    2023-01-19T10:35:05.455Z: Module( Agent )->[ws.onMessage]{"data":["DS",58846],"id":0,"command":"registerModuleWebSocket"}
    2023-01-19T10:35:05.456Z: Module( Agent )->[ResponseHandler]{"response":0}
    2023-01-19T10:35:05.458Z: Module( Agent )->[ws.onMessage]{"data":["desktopMode",true],"id":1,"command":"addConfigProperty"}
    2023-01-19T10:35:05.458Z: Setting property desktopMode : true
    2023-01-19T10:35:05.459Z: Module( Agent )->[ResponseHandler]{"response":1}
    2023-01-19T10:35:05.519Z: Module( Agent )->[ws.onMessage]{"data":["EventBroker"],"id":2,"command":"createSubModule"}
    2023-01-19T10:35:05.520Z: Module( Agent )->Creating new module (module id: 1
    2023-01-19T10:35:05.522Z: Module( EventBroker )->Web socket server started!
    2023-01-19T10:35:05.523Z: Module( Agent )->[ResponseHandler]{"data":{"port":54121},"response":2}
    2023-01-19T10:35:05.529Z: Module( EventBroker )->[wss.onConnection]
    2023-01-19T10:35:05.530Z: Module( EventBroker )->[ws.onMessage]{"data":["ccs.ideServer.port",54088],"id":0,"command":"registerData"}
    2023-01-19T10:35:05.530Z: Module( EventBroker )->[ResponseHandler]{"response":0}
    2023-01-19T10:35:05.531Z: Module( EventBroker )->[ws.onMessage]{"data":["HTTP_PROXY",null],"id":1,"command":"registerData"}
    2023-01-19T10:35:05.532Z: Module( EventBroker )->[ws.onMessage]{"data":["HTTPS_PROXY",null],"id":2,"command":"registerData"}
    2023-01-19T10:35:05.533Z: Module( EventBroker )->[ResponseHandler]{"response":1}
    2023-01-19T10:35:05.534Z: Module( EventBroker )->[ResponseHandler]{"response":2}
    2023-01-19T10:35:05.534Z: Module( Agent )->[ws.onMessage]{"data":["EventBroker"],"id":3,"command":"createSubModule"}
    2023-01-19T10:35:05.535Z: Module( Agent )->Returning cached value
    2023-01-19T10:35:05.536Z: Module( Agent )->[ResponseHandler]{"data":{"port":54121},"response":3}
    2023-01-19T10:35:05.540Z: Module( EventBroker )->[wss.onConnection]
    2023-01-19T10:35:05.541Z: Module( EventBroker )->[ws.onMessage]{"data":["ccs.ideServer.port"],"id":0,"command":"fetchData"}
    2023-01-19T10:35:05.542Z: Module( EventBroker )->[ResponseHandler]{"data":{"data":54088},"response":0}
    2023-01-19T10:35:05.546Z: Module( EventBroker )->[ws.onMessage]{"data":["HTTP_PROXY"],"id":1,"command":"fetchData"}
    2023-01-19T10:35:05.546Z: Module( EventBroker )->[ResponseHandler]{"data":{"data":null},"response":1}
    2023-01-19T10:35:05.547Z: Module( EventBroker )->[ws.onMessage]{"data":["HTTPS_PROXY"],"id":2,"command":"fetchData"}
    2023-01-19T10:35:05.548Z: Module( EventBroker )->[ResponseHandler]{"data":{"data":null},"response":2}
    2023-01-19T10:35:06.168Z: Module( Agent )->[ws.onMessage]{"data":["EventBroker"],"id":4,"command":"createSubModule"}
    2023-01-19T10:35:06.169Z: Module( Agent )->Returning cached value
    2023-01-19T10:35:06.169Z: Module( Agent )->[ResponseHandler]{"data":{"port":54121},"response":4}
    2023-01-19T10:35:06.172Z: Module( EventBroker )->[wss.onConnection]
    2023-01-19T10:35:06.173Z: Module( Agent )->[ws.onMessage]{"data":["EventBroker"],"id":5,"command":"createSubModule"}
    2023-01-19T10:35:06.174Z: Module( Agent )->Returning cached value
    2023-01-19T10:35:06.175Z: Module( Agent )->[ResponseHandler]{"data":{"port":54121},"response":5}
    2023-01-19T10:35:06.178Z: Module( EventBroker )->[wss.onConnection]
    2023-01-19T10:35:06.652Z: Module( Agent )->[wss.onConnection]
    2023-01-19T10:35:06.669Z: Module( Agent )->[ws.onMessage]{"command":"listCommands","id":1,"data":[]}
    2023-01-19T10:35:06.670Z: Module( Agent )->[ResponseHandler]{"data":{"commands":["listSubModules","createSubModule","listCommands","addConfigProperty","registerModuleWebSocket","registerModuleByPath"]},"response":1}
    2023-01-19T10:35:06.718Z: Module( Agent )->[ws.onMessage]{"command":"addConfigProperty","id":2,"data":["cloudAgentInstallerServerURL","https://dev.ti.com/ticloudagent"]}
    2023-01-19T10:35:06.719Z: Setting property cloudAgentInstallerServerURL : https://dev.ti.com/ticloudagent
    2023-01-19T10:35:06.719Z: Module( Agent )->[ResponseHandler]{"response":2}
    2023-01-19T10:35:06.855Z: Module( Agent )->[ws.onMessage]{"data":["EventBroker"],"id":6,"command":"createSubModule"}
    2023-01-19T10:35:06.855Z: Module( Agent )->Returning cached value
    2023-01-19T10:35:06.856Z: Module( Agent )->[ResponseHandler]{"data":{"port":54121},"response":6}
    2023-01-19T10:35:06.860Z: Module( EventBroker )->[wss.onConnection]
    2023-01-19T10:35:06.860Z: Module( EventBroker )->[ws.onMessage]{"data":["ccs.ideServer.port",54088],"id":0,"command":"registerData"}
    2023-01-19T10:35:06.861Z: Module( EventBroker )->[ResponseHandler]{"response":0}
    2023-01-19T10:35:06.862Z: Module( EventBroker )->[ws.onMessage]{"data":["HTTP_PROXY",null],"id":1,"command":"registerData"}
    2023-01-19T10:35:06.862Z: Module( EventBroker )->[ws.onMessage]{"data":["HTTPS_PROXY",null],"id":2,"command":"registerData"}
    2023-01-19T10:35:06.862Z: Module( EventBroker )->[ResponseHandler]{"response":1}
    2023-01-19T10:35:06.863Z: Module( EventBroker )->[ResponseHandler]{"response":2}
    2023-01-19T10:35:06.864Z: Module( Agent )->[ws.onMessage]{"data":["EventBroker"],"id":7,"command":"createSubModule"}
    2023-01-19T10:35:06.864Z: Module( Agent )->Returning cached value
    2023-01-19T10:35:06.865Z: Module( Agent )->[ResponseHandler]{"data":{"port":54121},"response":7}
    2023-01-19T10:35:06.871Z: Module( EventBroker )->[wss.onConnection]
    2023-01-19T10:35:06.872Z: Module( EventBroker )->[ws.onMessage]{"data":["ccs.ideServer.port"],"id":0,"command":"fetchData"}
    2023-01-19T10:35:06.872Z: Module( EventBroker )->[ResponseHandler]{"data":{"data":54088},"response":0}
    2023-01-19T10:35:06.873Z: Module( EventBroker )->[ws.onMessage]{"data":["HTTP_PROXY"],"id":1,"command":"fetchData"}
    2023-01-19T10:35:06.874Z: Module( EventBroker )->[ws.onMessage]{"data":["HTTPS_PROXY"],"id":2,"command":"fetchData"}
    2023-01-19T10:35:06.874Z: Module( EventBroker )->[ResponseHandler]{"data":{"data":null},"response":1}
    2023-01-19T10:35:06.875Z: Module( EventBroker )->[ResponseHandler]{"data":{"data":null},"response":2}
    2023-01-19T10:35:07.044Z: Module( Agent )->[ws.onMessage]{"command":"createSubModule","id":3,"data":["Tirex"]}
    2023-01-19T10:35:07.044Z: Module( Agent )->Creating new module (module id: 2
    2023-01-19T10:35:07.047Z: Module( Tirex )->Web socket server started!
    2023-01-19T10:35:07.053Z: tirex4: {"name":"tirex-cloudagent-module","message":"from eventBroker: httpProxy null httpsProxy null\n","tags":[]}
    2023-01-19T10:35:07.054Z: tirex4: {"name":"tirex-cloudagent-module","message":"process.env values (final): HTTP_PROXY undefined NO_PROXY localhost,127.0.0.1,.toro.design.ti.com,.dhcp.ti.com HTTPS_PROXY undefined\n","tags":[]}
    2023-01-19T10:35:07.147Z: Module( Tirex )->[triggerEvent]{"event":"OnProgressUpdated","data":{"1":{"subActivity":"","progressType":"Indefinite","isFirstUpdate":true,"isComplete":false,"error":null,"name":"Scanning for file system changes"}}}
    2023-01-19T10:35:07.147Z: tirex4: {"name":"tirex-cloudagent-module","message":"Registered task with progressId 1 and initialProgress {\"progressType\":\"Indefinite\"}\n","tags":[]}
    2023-01-19T10:35:07.150Z: Module( Agent )->[ResponseHandler]{"data":{"port":54152},"response":3}
    2023-01-19T10:35:07.155Z: Module( Tirex )->[wss.onConnection]
    2023-01-19T10:35:07.246Z: Module( Tirex )->[ws.onMessage]{"command":"listCommands","id":1,"data":[]}
    2023-01-19T10:35:07.247Z: Module( Tirex )->[ResponseHandler]{"data":{"commands":["listSubModules","createSubModule","listCommands","triggerEvent","getPackageInstallInfo","getInstalledPackages","getAgentMode","getProgress","getVersion","clearTaskProgress","installPackage","uninstallPackage","importProject","openExternally","findLocalPackages","findRemotePackages","onProductsChanged"]},"response":1}
    2023-01-19T10:35:07.280Z: Module( Tirex )->[ws.onMessage]{"command":"getAgentMode","id":2,"data":[]}
    2023-01-19T10:35:07.281Z: Module( Tirex )->[ResponseHandler]{"data":"desktop","response":2}
    2023-01-19T10:35:07.282Z: Module( Tirex )->[ws.onMessage]{"command":"getVersion","id":3,"data":[]}
    2023-01-19T10:35:07.283Z: Module( Tirex )->[ResponseHandler]{"data":"4.8.0+202106161344","response":3}
    2023-01-19T10:35:07.318Z: Module( Tirex )->[ws.onMessage]{"command":"getProgress","id":4,"data":[]}
    2023-01-19T10:35:07.319Z: Module( Tirex )->[ResponseHandler]{"data":{"1":{"subActivity":"","progressType":"Indefinite","isFirstUpdate":true,"isComplete":false,"error":null,"name":"Scanning for file system changes"}},"response":4}
    2023-01-19T10:35:07.563Z: Module( Agent )->[ws.onMessage]{"command":"createSubModule","id":4,"data":["DeviceDetector"]}
    2023-01-19T10:35:07.563Z: Module( Agent )->Creating new module (module id: 3
    2023-01-19T10:35:07.566Z: Module( DeviceDetector )->Web socket server started!
    2023-01-19T10:35:07.568Z: detected usb id 0403_a6d0
    2023-01-19T10:35:07.569Z: detected usb id 0b0e_1113
    2023-01-19T10:35:07.570Z: detected usb id 058f_9540
    2023-01-19T10:35:07.570Z: detected usb id 046d_c52b
    2023-01-19T10:35:07.570Z: detected usb id 04f2_b6be
    2023-01-19T10:35:07.571Z: detected usb id 1b1c_0a60
    2023-01-19T10:35:07.571Z: detected usb id 09eb_0131
    2023-01-19T10:35:07.571Z: detected usb id 046d_085e
    2023-01-19T10:35:07.572Z: detected usb id 17e9_602d
    2023-01-19T10:35:07.572Z: detected usb id 8087_0026
    2023-01-19T10:35:07.573Z: detected usb id 06cb_00bd
    2023-01-19T10:35:07.573Z: detected usb id 05e3_0610
    2023-01-19T10:35:07.574Z: detected usb id 14b0_0182
    2023-01-19T10:35:07.574Z: detected usb id 14b0_0180
    2023-01-19T10:35:07.574Z: detected usb id 14b0_0183
    2023-01-19T10:35:07.575Z: detected usb id 14b0_0181
    2023-01-19T10:35:07.575Z: detected usb id 8086_06ed
    2023-01-19T10:35:07.576Z: detected usb id 8086_15ec
    2023-01-19T10:35:07.576Z: Module( Agent )->[ResponseHandler]{"data":{"port":54162},"response":4}
    2023-01-19T10:35:07.577Z: Module( Tirex )->[ws.onMessage]{"command":"getInstalledPackages","id":5,"data":[]}
    2023-01-19T10:35:07.578Z: Module( Tirex )->[ResponseHandler]{"data":[{"name":"SysConfig","packageVersion":"1.14.0","packagePublicId":"sysconfig","packagePublicUid":"sysconfig__1.14.0","dependencies":[],"localPackagePath":"C:/ti/ccs1210/ccs/utils/sysconfig_1.14.0","isInstallable":true},{"name":"SysConfig","packageVersion":"1.11.0","packagePublicId":"sysconfig","packagePublicUid":"sysconfig__1.11.0","dependencies":[],"localPackagePath":"C:/ti/ccs1110/ccs/utils/sysconfig_1.11.0","isInstallable":true},{"name":"SysConfig","packageVersion":"1.10.0","packagePublicId":"sysconfig","packagePublicUid":"sysconfig__1.10.0","dependencies":[],"localPackagePath":"C:\\ti\\sysconfig_1_10_0","isInstallable":true},{"name":"C2000Ware","packageVersion":"4.02.00.00","packagePublicId":"c2000ware_software_package","packagePublicUid":"c2000ware_software_package__4.02.00.00","licenses":["C2000Ware_4_02_00_00/license.txt"],"dependencies":[],"localPackagePath":"C:/ti/c2000/C2000Ware_4_02_00_00","isInstallable":true},{"name":"C2000Ware","packageVersion":"4.01.00.00","packagePublic
    2023-01-19T10:35:07.604Z: Module( DeviceDetector )->[wss.onConnection]
    2023-01-19T10:35:07.607Z: Module( DeviceDetector )->[ws.onMessage]{"command":"listCommands","id":1,"data":[]}
    2023-01-19T10:35:07.608Z: Module( DeviceDetector )->[ResponseHandler]{"data":{"commands":["listSubModules","createSubModule","listCommands","detectDebugProbes","detectDevice","detectDeviceWithProbe","identifyProbe","filesNeeded","populateDeviceList"]},"response":1}
    2023-01-19T10:35:07.612Z: tirex4: {"name":"tirex-cloudagent-module","message":"http://localhost:54088/ide/getProducts returned [object Object],[object Object],[object Object],[object Object],[object Object],[object Object]\n","tags":[]}
    2023-01-19T10:35:07.613Z: tirex4: {"name":"tirex-cloudagent-module","message":"Ide packages reported: [{\"name\":\"C2000Ware\",\"version\":\"4.2.0.00\",\"location\":\"C:/ti/c2000/C2000Ware_4_02_00_00\",\"id\":\"c2000ware_software_package\",\"style\":\"json\",\"status\":\"ready\"},{\"name\":\"C2000Ware\",\"version\":\"4.1.0.00\",\"location\":\"C:/ti/c2000/C2000Ware_4_01_00_00\",\"id\":\"c2000ware_software_package\",\"style\":\"json\",\"status\":\"ready\"},{\"name\":\"C2000Ware\",\"version\":\"4.0.0.00\",\"location\":\"C:/ti/c2000/C2000Ware_4_00_00_00\",\"id\":\"c2000ware_software_package\",\"style\":\"json\",\"status\":\"ready\"},{\"name\":\"SysConfig\",\"version\":\"1.14.0\",\"location\":\"C:/ti/ccs1210/ccs/utils/sysconfig_1.14.0\",\"id\":\"sysconfig\",\"style\":\"json\",\"status\":\"ready\"},{\"name\":\"SysConfig\",\"version\":\"1.10.0\",\"location\":\"C:/ti/sysconfig_1_10_0\",\"id\":\"sysconfig\",\"style\":\"json\",\"status\":\"ready\"},{\"name\":\"XDCtools\",\"version\":\"3.62.1.16_core\",\"location\":\"C:/ti/ccs1110/xdctools_3_62_01_16_core\",\"id\":\"com.ti.rtsc.XDCtools\",\"style\":\"p2\",\"status\":\"ready\"}]\n","tags":[]}
    2023-01-19T10:35:07.614Z: tirex4: {"name":"tirex-cloudagent-module","message":"New packages discovered: [{\"name\":\"XDCtools\",\"version\":\"3.62.1.16_core\",\"location\":\"C:/ti/ccs1110/xdctools_3_62_01_16_core\",\"id\":\"com.ti.rtsc.XDCtools\",\"style\":\"p2\",\"status\":\"ready\"}]\n","tags":[]}
    2023-01-19T10:35:07.616Z: Module( DeviceDetector )->[ws.onMessage]{"command":"filesNeeded","id":2,"data":[]}
    2023-01-19T10:35:07.616Z: DriverInstaller options: {}
    2023-01-19T10:35:07.617Z: Could not open fileName: Error: ENOENT: no such file or directory, open 'C:\ti\ccs1210\ccs\ccs_base\cloudagent\db\installedFiles.json'
    2023-01-19T10:35:07.618Z: Could not open fileName: Error: ENOENT: no such file or directory, open 'C:\ti\ccs1210\ccs\ccs_base\cloudagent\db\installedDrivers.json'
    2023-01-19T10:35:07.618Z: allDBRoot: C:\ProgramData\Texas Instruments\TICloudAgent\db
    2023-01-19T10:35:07.619Z: Could not open fileName: Error: ENOENT: no such file or directory, open 'C:\ProgramData\Texas Instruments\TICloudAgent\db\installedDrivers.json'
    2023-01-19T10:35:07.619Z: Could not open fileName: Error: ENOENT: no such file or directory, open 'C:\ProgramData\Texas Instruments\TICloudAgent\db\installedFiles.json'
    2023-01-19T10:35:07.620Z: ALL installedDrivers : {}
    2023-01-19T10:35:07.620Z: ALL installedFiles : {}
    2023-01-19T10:35:07.621Z: Module( DeviceDetector )->[ResponseHandler]{"data":false,"response":2}
    2023-01-19T10:35:07.622Z: Module( DeviceDetector )->[ws.onMessage]{"command":"detectDebugProbes","id":3,"data":[]}
    2023-01-19T10:35:07.624Z: Module( DeviceDetector )->[ResponseHandler]{"data":{"probes":[{"connectionXml":"TIXDS100v2_Connection","id":"0"}]},"response":3}
    2023-01-19T10:35:07.625Z: tirex4: {"name":"tirex-cloudagent-module","message":"start offlinePackageMetadata of package xdctools__3.62.01.16\n","tags":[]}
    2023-01-19T10:35:07.626Z: tirex4: {"name":"tirex-cloudagent-module","message":"Got update {\"progressType\":\"Indefinite\",\"name\":\"Updating metadata\"}\n","tags":[]}
    2023-01-19T10:35:07.627Z: Module( Tirex )->[triggerEvent]{"event":"OnProgressUpdated","data":{"1":{"subActivity":"","progressType":"Indefinite","name":"Scanning for file system changes - Updating metadata","isFirstUpdate":false,"isComplete":false,"error":null}}}
    2023-01-19T10:35:07.628Z: Module( DeviceDetector )->[ws.onMessage]{"command":"detectDeviceWithProbe","id":4,"data":[{"connectionXml":"TIXDS100v2_Connection","id":"0"}]}
    2023-01-19T10:35:07.628Z: Module( DeviceDetector )->[ResponseHandler]{"data":{},"response":4}
    2023-01-19T10:35:08.499Z: tirex4: {"name":"tirex-cloudagent-module","message":"offlinePackageMetadata: Ignoring that xdctools__3.62.01.16 was not found on the remoter server because it was removed or is not a tirex package\n","tags":[]}
    2023-01-19T10:35:08.500Z: tirex4: {"name":"tirex-cloudagent-module","message":"Got update {\"progressType\":\"Indefinite\",\"name\":\"Cleaning up\"}\n","tags":[]}
    2023-01-19T10:35:08.500Z: Module( Tirex )->[triggerEvent]{"event":"OnProgressUpdated","data":{"1":{"subActivity":"","progressType":"Indefinite","name":"Scanning for file system changes - Cleaning up","isFirstUpdate":false,"isComplete":false,"error":null}}}
    2023-01-19T10:35:08.504Z: Module( Tirex )->[triggerEvent]{"event":"OnProgressUpdated","data":{"1":{"progressType":"Indefinite","name":"Scanning for file system changes - Success","subActivity":"","isFirstUpdate":false,"isComplete":true,"error":null}}}
    2023-01-19T10:35:08.505Z: Module( Tirex )->[triggerEvent]{"event":"OnProgressUpdated","data":{}}
    2023-01-19T10:35:08.506Z: tirex4: {"name":"tirex-cloudagent-module","message":"Successfully finished task with progressId 1\n","tags":[]}
    2023-01-19T10:35:09.125Z: Module( EventBroker )->[ws.onMessage]{"data":["ccs.debug.activeContext",[]],"id":0,"command":"registerData"}
    2023-01-19T10:35:09.126Z: Module( EventBroker )->[ResponseHandler]{"response":0}
    2023-01-19T10:35:10.050Z: Module( EventBroker )->[ws.onMessage]{"data":["ccs.debug.activeContext",[]],"id":1,"command":"registerData"}
    2023-01-19T10:35:10.051Z: Module( EventBroker )->[ResponseHandler]{"response":1}
    2023-01-19T10:35:10.597Z: Module( EventBroker )->[ws.onMessage]{"data":["theme","com.genuitec.eclipse.themes.dark"],"id":2,"command":"registerData"}
    2023-01-19T10:35:10.598Z: Module( EventBroker )->[ResponseHandler]{"response":2}
    2023-01-19T10:35:10.599Z: Module( EventBroker )->[ws.onMessage]{"data":["theme-changed","com.genuitec.eclipse.themes.dark"],"id":3,"command":"fireEvent"}
    2023-01-19T10:35:10.600Z: Module( EventBroker )->[triggerEvent]{"event":"theme-changed","data":{"data":"com.genuitec.eclipse.themes.dark"}}
    2023-01-19T10:35:10.602Z: Module( EventBroker )->[ResponseHandler]{"response":3}
    2023-01-19T10:35:10.936Z: Module( EventBroker )->[ws.onMessage]{"data":["ccs.debug.activeContext",[]],"id":4,"command":"registerData"}
    2023-01-19T10:35:10.937Z: Module( EventBroker )->[ResponseHandler]{"response":4}
    2023-01-19T10:35:10.937Z: Module( EventBroker )->[ws.onMessage]{"data":["theme","com.genuitec.eclipse.themes.dark"],"id":5,"command":"registerData"}
    2023-01-19T10:35:10.938Z: Module( EventBroker )->[ws.onMessage]{"data":["theme-changed","com.genuitec.eclipse.themes.dark"],"id":6,"command":"fireEvent"}
    2023-01-19T10:35:10.938Z: Module( EventBroker )->[triggerEvent]{"event":"theme-changed","data":{"data":"com.genuitec.eclipse.themes.dark"}}
    2023-01-19T10:35:10.940Z: Module( EventBroker )->[ResponseHandler]{"response":5}
    2023-01-19T10:35:10.940Z: Module( EventBroker )->[ResponseHandler]{"response":6}
    2023-01-19T10:35:11.346Z: Module( EventBroker )->[ws.onMessage]{"data":["ccs.debug.activeContext",[]],"id":7,"command":"registerData"}
    2023-01-19T10:35:11.347Z: Module( EventBroker )->[ResponseHandler]{"response":7}
    2023-01-19T10:35:11.347Z: Module( EventBroker )->[ws.onMessage]{"data":["theme","com.genuitec.eclipse.themes.dark"],"id":8,"command":"registerData"}
    2023-01-19T10:35:11.348Z: Module( EventBroker )->[ws.onMessage]{"data":["theme-changed","com.genuitec.eclipse.themes.dark"],"id":9,"command":"fireEvent"}
    2023-01-19T10:35:11.348Z: Module( EventBroker )->[triggerEvent]{"event":"theme-changed","data":{"data":"com.genuitec.eclipse.themes.dark"}}
    2023-01-19T10:35:11.350Z: Module( EventBroker )->[ResponseHandler]{"response":8}
    2023-01-19T10:35:11.350Z: Module( EventBroker )->[ResponseHandler]{"response":9}
    2023-01-19T10:35:11.616Z: Module( EventBroker )->[ws.onMessage]{"data":["theme","com.genuitec.eclipse.themes.dark"],"id":10,"command":"registerData"}
    2023-01-19T10:35:11.617Z: Module( EventBroker )->[ResponseHandler]{"response":10}
    2023-01-19T10:35:11.618Z: Module( EventBroker )->[ws.onMessage]{"data":["ccs.debug.activeContext",[]],"id":11,"command":"registerData"}
    2023-01-19T10:35:11.618Z: Module( EventBroker )->[ws.onMessage]{"data":["theme-changed","com.genuitec.eclipse.themes.dark"],"id":12,"command":"fireEvent"}
    2023-01-19T10:35:11.619Z: Module( EventBroker )->[triggerEvent]{"event":"theme-changed","data":{"data":"com.genuitec.eclipse.themes.dark"}}
    2023-01-19T10:35:11.620Z: Module( EventBroker )->[ResponseHandler]{"response":11}
    2023-01-19T10:35:11.621Z: Module( EventBroker )->[ResponseHandler]{"response":12}
    2023-01-19T10:35:11.626Z: Module( EventBroker )->[ws.onMessage]{"data":["theme","com.genuitec.eclipse.themes.dark"],"id":13,"command":"registerData"}
    2023-01-19T10:35:11.627Z: Module( EventBroker )->[ResponseHandler]{"response":13}
    2023-01-19T10:35:11.627Z: Module( EventBroker )->[ws.onMessage]{"data":["ccs.debug.activeContext",[]],"id":14,"command":"registerData"}
    2023-01-19T10:35:11.628Z: Module( EventBroker )->[ws.onMessage]{"data":["theme-changed","com.genuitec.eclipse.themes.dark"],"id":15,"command":"fireEvent"}
    2023-01-19T10:35:11.628Z: Module( EventBroker )->[triggerEvent]{"event":"theme-changed","data":{"data":"com.genuitec.eclipse.themes.dark"}}
    2023-01-19T10:35:11.629Z: Module( EventBroker )->[ws.onMessage]{"data":["theme","com.genuitec.eclipse.themes.dark"],"id":16,"command":"registerData"}
    2023-01-19T10:35:11.630Z: Module( EventBroker )->[ws.onMessage]{"data":["theme-changed","com.genuitec.eclipse.themes.dark"],"id":17,"command":"fireEvent"}
    2023-01-19T10:35:11.630Z: Module( EventBroker )->[triggerEvent]{"event":"theme-changed","data":{"data":"com.genuitec.eclipse.themes.dark"}}
    2023-01-19T10:35:11.631Z: Module( EventBroker )->[ResponseHandler]{"response":14}
    2023-01-19T10:35:11.632Z: Module( EventBroker )->[ResponseHandler]{"response":15}
    2023-01-19T10:35:11.632Z: Module( EventBroker )->[ResponseHandler]{"response":16}
    2023-01-19T10:35:11.633Z: Module( EventBroker )->[ResponseHandler]{"response":17}
    2023-01-19T10:35:12.277Z: Module( EventBroker )->[ws.onMessage]{"data":["ccs.debug.activeContext",[]],"id":18,"command":"registerData"}
    2023-01-19T10:35:12.278Z: Module( EventBroker )->[ResponseHandler]{"response":18}
    2023-01-19T10:35:12.278Z: Module( EventBroker )->[ws.onMessage]{"data":["theme","com.genuitec.eclipse.themes.dark"],"id":19,"command":"registerData"}
    2023-01-19T10:35:12.279Z: Module( EventBroker )->[ws.onMessage]{"data":["theme-changed","com.genuitec.eclipse.themes.dark"],"id":20,"command":"fireEvent"}
    2023-01-19T10:35:12.280Z: Module( EventBroker )->[triggerEvent]{"event":"theme-changed","data":{"data":"com.genuitec.eclipse.themes.dark"}}
    2023-01-19T10:35:12.281Z: Module( EventBroker )->[ResponseHandler]{"response":19}
    2023-01-19T10:35:12.282Z: Module( EventBroker )->[ResponseHandler]{"response":20}
    

    Hope it helps.

  • There have been enhancements made in the latest CCS version (12.2) to help prevent this issue. Can you try it and let me know if the issue persists in this version?

  • Have not tested it extensively, but so far I have hibernated the laptop a few times, since upgrading to 12.2, and the cloud agent is still working :-)

  • Good to hear! Hopefully the latest improvements will do the trick!