CCS5.4.0.00091_win32 install failed in win7/64bit, ccs 5.3 ok

Jianjun Zhang

Intellectual 460 points

offline installation, antivirus disabled.

during installation this show up:

after click close button:

2867.60556FE5-C1A1-4061-8DF8-FFB8393BAE2D.rar

But ccs 5.3 installation is ok.

over 12 years ago

0 Lisa TI over 12 years ago

TI__Guru*** 130875 points

HI Jianjun,

would you be able to try doing the installation completely locally? I see two different drives involved in your installation. I would do this with a fresh start in a new directory.

Best Regards,
Lisa

0 danishinnis over 12 years ago in reply to Lisa TI

TI__Mastermind 22060 points

Hi Jianjun,

This crash seems to be related to an MS update on NVidia drivers for windows 7, 64 bit machines.

There are many complaints on the web and some solutions. One suggests that this may have something to do with the switching between the two display adapters not working.

As a workaround, could you go into NVidia Control Panel/3D Settings/Manage 3D settings, then for the "Base profile" Global presets, set Preferred graphics processor drop-down to "High-performance NVIDIA processor" if it was set on "Auto-select"?

Please let me know if this is fixes your issue.

Danish