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Trouble getting through proxy to update CCS v6.1

Maxpower
Expert 1105 points


I have CCS 6.1 installed. I have the 5.2.2 arm compiler but I want to get 5.2.3. The only way (according to the wiki) is to update through CCS. My company uses a proxy script (as opposed to a specific proxy address). I tried putting this script location in the proxy settings under Window->Preferences->Network connections. I keep getting errors that the download site(s) can't be found.

When I go to Window->Preferences->install/Update , select a particular download site and press reload. I get an eror:

Unknown Host: http://software-dl.ti.com/dsps/dsps_public_sw/sdo_ccstudio/tiva_tm4c/p2win32/content.xml. This is an example but they all give the same error. I suspect I can't use a proxy script. What else can I do? Is there a specific syntax I can use?

Normally when an application wants through our proxy server, we get a popup asking for a username and password and that gets us through. Can CCS be configured to do that too?

Thanks

  • 0
    TI__Guru**** 173310 points

    MaxPower said:
    I tried putting this script location in the proxy settings under Window->Preferences->Network connections. I keep getting errors that the download site(s) can't be found.

    Did you try changing the Active Provider to "Native" instead of "Manual", so it uses the proxy configurations set by the operating system?

    Though not exactly the same as your issue, there is some information in this thread that may help. Please let us know if it does not.

  • 0 in reply to AartiG
    Expert 1105 points

    It was set to Native to begin with. When doing an update, it spins forever. If I try to "Install New Software..." it gives me a proxy authentication error. Normally, I would get a popup (in the case of Internet Explorer) to enter my credentials. CCS does not.

    I will check the link you provided and report back.

    Thanks

  • 0 in reply to Maxpower
    Expert 1105 points
    I followed the two instructions in that post. I tried changing the java environment variable to use IPv4 but that did not fix the problem.

    I also cleared the eclipse cache, went to a clean workspace and looked at the resulting log. It just says, authentication failed.

    We use a PAC script to configure the proxy. If I browse to a website (using I.E.) outside our intranet, I get a popup asking for my authentication details. CCSv6.1 does not ask for the login details so it won't work.

    I tried using manual but I think I will need to know what my exact proxy details are and I don't know them. Our IT just gave me the address of the PAC script but that does not work.

    Any other ideas?

    Thanks
  • 0 in reply to Maxpower
    TI__Expert 4570 points

    Normally the 'Native' setting in CCS Network Connections should work with an automatic configuration script used in the LAN settings of your PC. As that's not the case for your setup, you could try the 'Manual' settings of CCS Network Connections. In that case it's also possible to provide the required authentication information when editing the proxy entries.

    It should be possible to identify the correct proxy settings for your network by just inspecting the provided .pac file. It's a simple text file and can be downloaded by typing the complete path of this file into the address field of any internet browser.

    Best regards,

    Manfred Becker

  • 0 in reply to Manfred Becker
    Expert 1105 points

    Manfred,

       Thank you for the help. I was able to find the proxy address. Once I entered that and my authentication details, I was able to get through.

     

    Thanks again for the help!