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CCS: Problem installing CCS 9.2

Oleg Kobrin
Expert 1890 points

Tool/software: Code Composer Studio

Hello!

I just installed CCS 9.2, and after first start and installation of needed version of code generation tools (ti_cgt_tms470_16.9.11.LTS), the restart request window appeared, I press "Restart now", CCS restarts, and on splash screen it shows the error message:

And after this message CCS does not start.

When I started CCS manually, I got another message, which desapearred soon, and in installation log I see:

Unknown error while running C:/ti/ccs920/ccs/eclipse/downloads/ti_msp430pack_header_files_gcc_setup_9.2.0.exe --prefix "C:/ti/ccs920/ccs" --eclipseprefix "C:/ti/ccs920/ccs/eclipse" --mode unattended   --installer-log "C:/ti/ccs920/ccs/install_logs/20191014151259" --ccs true
CCS_ERROR: Unable to install repotype executable C:/ti/ccs920/ccs/eclipse/downloads/ti_msp430pack_header_files_gcc_setup_9.2.0.exe: Unknown error while running C:/ti/ccs920/ccs/eclipse/downloads/ti_msp430pack_header_files_gcc_setup_9.2.0.exe --prefix "C:/ti/ccs920/ccs" --eclipseprefix "C:/ti/ccs920/ccs/eclipse" --mode unattended   --installer-log "C:/ti/ccs920/ccs/install_logs/20191014151259" --ccs true.
Do you want to retry?
[15:13:02] CCS_ERROR: Unable to install repotype executable C:/ti/ccs920/ccs/eclipse/downloads/ti_msp430pack_header_files_gcc_setup_9.2.0.exe: Unknown error while running C:/ti/ccs920/ccs/eclipse/downloads/ti_msp430pack_header_files_gcc_setup_9.2.0.exe --prefix "C:/ti/ccs920/ccs" --eclipseprefix "C:/ti/ccs920/ccs/eclipse" --mode unattended   --installer-log "C:/ti/ccs920/ccs/install_logs/20191014151259" --ccs true:

After I run CCS again, it starts normally, but ARM compiler tools 16.9.11 seems not to be installed, but shown in "Installed software" window in CCS Installation Details dialog.

So I tried to uninstall and install 16.9.11 again, and the same error appeared:

The C:/ti/ccs920/ccs/eclipse/downloads/ti_msp430pack_header_files_gcc_setup_9.2.0.exe file does not exist.

  • 0
    TI__Guru**** 171044 points

    Hi,

    It seems the compiler install from inside CCSv9.2 is not working - there is another report about this. I will do some additional investigations. 

    Specifically to the error messages, how many device families did you select when installing CCS? I got the same errors when I was running one of my installs with only TM4C devices installed. 

    When I am trying to install in a full install (all families), I didn't get the error messages, but the effect was the same: the compiler tools were not installed - although reported as installed on the CCS Installation Details on the menu Help --> About. 

    I will report back my findings. 

    I apologize for the inconvenience,

    Rafael

  • 0 in reply to desouza
    TI__Guru**** 171044 points

    Hi,

    I could verify this issue on several older releases of the compilers and on all OSes, but not on 19.x releases. 

    In this case, I filed the bug report CCDSK-3730. In about half hour, please check its status in the link SDOWP in my signature below. 

    As a workaround, you can simply run the installer that is correctly downloaded to the directory %CCS_INSTALL_DIR%/ccs/eclipse/downloads and point to the directory %CCS_INSTALL_DIR%/ccs/tools/compiler/ti-cgt-arm_<version numbers>

    I apologize for the inconvenience, 

    Rafael

  • 0 in reply to desouza
    Expert 1890 points

    Yes, CGTs is installed manually, but it seems issue is not connected to CGTs, as on update I got same error message.