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CCS/MSP432P401R: Problems with Cloud Agent Bridget

Renan Jorge1
Prodigy 90 points

Part Number: MSP432P401R

Tool/software: Code Composer Studio

I'm trying to use CCS Cloud but unfortunately.

I have windows 10, and use the latest version (79.0.3945.130) of google

The thigs that I've done:

- download the  file: ticloudagent__2

- installed the software

And nothing happened.

Here some images that may help you understand what's the problem:

(I proceeded with the steps, but did't work too)

The Plug-in my google browser

Could you help me?

  • 0
    TI__Guru**** 450271 points

    Hello,

    Looks like the Browser extension was installed successfully.

    Renan Jorge1 said:

    The thigs that I've done:

    - download the  file: ticloudagent__2

    - installed the software

    And nothing happened.

    Did you try refreshing or restarting the browser? If that does not help, please see:

    https://processors.wiki.ti.com/index.php/TI_Cloud_Agent#Troubleshooting

    If you are still unable to resolve the issue, please generate a log and attach it to this thread:

    https://processors.wiki.ti.com/index.php/TI_Cloud_Agent#Logging

    Thanks

    ki 

  • 0 in reply to Ki
    Prodigy 90 points

    I tryed what was written in the troubleshooting,

    but didn't work.

    The log you mean: "ticloudagent_install.txt"?

    if yes, here is the log:

    Log started 02/03/2020 at 14:15:59
    Preferred installation mode : win32
    Trying to init installer in mode win32
    Mode win32 successfully initialized
    [14:15:59] Installer name: ticloudagent__2 (1).exe
    [14:16:00] installer_command_line_arguments:
    [14:16:00] installer_command_line_arguments:
    Preparing to Install
    [14:16:16] BuildID: 0.5 2557
    Preparing to Install
    Unpacking files
    [14:16:19] no C:\Users\92007864\AppData\Local\Texas Instruments\TICloudAgent
    [14:16:19] FEATURE_WEBSOCKET_MAXCONNECTIONSPERSERVER is set to 16.
    Executing C:\\TICloudAgent/util/install-certs.bat
    Script exit code: 0

    Script output:

    C:\TICloudAgent\util>certutil -addstore "TrustedPublisher" C:\TICLOU~1\util\\ti1.p7b
    TrustedPublisher "Fornecedores Confiáveis"
    Certificados relacionados:

    Correspondência exata:
    Elemento 16:
    Número de Série: 5200e5aa2556fc1a86ed96c9d44b33c7
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/02/2010 21:00
    NotAfter: 07/02/2020 20:59
    Requerente: CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Certificado não raiz
    Hash Cert(sha1): 495847a93187cfb8c71f840cb7b41497ad95c64f

    Certificado "VeriSign Class 3 Code Signing 2010 CA" já no repositório.
    Assinatura coincide com Chave pública
    Certificados relacionados:

    Correspondência exata:
    Elemento 15:
    Número de Série: 18dad19e267de8bb4a2158cdcc6b3b4a
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/11/2006 21:00
    NotAfter: 16/07/2036 20:59
    Requerente: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Assinatura coincide com Chave pública
    Certificado raiz: requerente coincide com o emissor
    Hash Cert(sha1): 4eb6d578499b1ccf5f581ead56be3d9b6744a5e5

    Certificado "VeriSign Class 3 Public Primary Certification Authority - G5" já no repositório.
    Certificados relacionados:

    Correspondência exata:
    Elemento 14:
    Número de Série: 7ba5aab20f054f4560dedc8991e62a27
    Emissor: CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 24/07/2012 21:00
    NotAfter: 25/07/2013 20:59
    Requerente: CN=Texas Instruments Incorporated, OU=Digital ID Class 3 - Microsoft Software Validation v2, O=Texas Instruments Incorporated, L=Dallas, S=Texas, C=US
    Certificado não raiz
    Hash Cert(sha1): 50fcdbea5930e04e0ced6746715f2380ec6d03a9

    Certificado "Texas Instruments Incorporated" já no repositório.
    CertUtil: -addstore : comando concluído com êxito.

    C:\TICloudAgent\util>certutil -addstore "TrustedPublisher" C:\TICLOU~1\util\\ti2.p7b
    TrustedPublisher "Fornecedores Confiáveis"
    Certificados relacionados:

    Correspondência exata:
    Elemento 16:
    Número de Série: 5200e5aa2556fc1a86ed96c9d44b33c7
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/02/2010 21:00
    NotAfter: 07/02/2020 20:59
    Requerente: CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Certificado não raiz
    Hash Cert(sha1): 495847a93187cfb8c71f840cb7b41497ad95c64f

    Certificado "VeriSign Class 3 Code Signing 2010 CA" já no repositório.
    Assinatura coincide com Chave pública
    Certificados relacionados:

    Correspondência exata:
    Elemento 15:
    Número de Série: 18dad19e267de8bb4a2158cdcc6b3b4a
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/11/2006 21:00
    NotAfter: 16/07/2036 20:59
    Requerente: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Assinatura coincide com Chave pública
    Certificado raiz: requerente coincide com o emissor
    Hash Cert(sha1): 4eb6d578499b1ccf5f581ead56be3d9b6744a5e5

    Certificado "VeriSign Class 3 Public Primary Certification Authority - G5" já no repositório.
    Certificados relacionados:

    Correspondência exata:
    Elemento 6:
    Número de Série: 1124ac88d0430481e0eaa40ef04118a9
    Emissor: CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 03/10/2011 21:00
    NotAfter: 03/10/2012 20:59
    Requerente: CN=Texas Instruments Inc, OU=Stellaris MCU, OU=Digital ID Class 3 - Microsoft Software Validation v2, O=Texas Instruments Inc, L=Austin, S=Texas, C=US
    Certificado não raiz
    Hash Cert(sha1): bcccf26267cee6b58b3818782d26f4307bcb6a4f

    Certificado "Texas Instruments Inc" já no repositório.
    CertUtil: -addstore : comando concluído com êxito.

    C:\TICloudAgent\util>certutil -addstore "TrustedPublisher" C:\TICLOU~1\util\\ti3.p7b
    TrustedPublisher "Fornecedores Confiáveis"
    Certificados relacionados:

    Correspondência exata:
    Elemento 16:
    Número de Série: 5200e5aa2556fc1a86ed96c9d44b33c7
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/02/2010 21:00
    NotAfter: 07/02/2020 20:59
    Requerente: CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Certificado não raiz
    Hash Cert(sha1): 495847a93187cfb8c71f840cb7b41497ad95c64f

    Certificado "VeriSign Class 3 Code Signing 2010 CA" já no repositório.
    Assinatura coincide com Chave pública
    Certificados relacionados:

    Correspondência exata:
    Elemento 15:
    Número de Série: 18dad19e267de8bb4a2158cdcc6b3b4a
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/11/2006 21:00
    NotAfter: 16/07/2036 20:59
    Requerente: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Assinatura coincide com Chave pública
    Certificado raiz: requerente coincide com o emissor
    Hash Cert(sha1): 4eb6d578499b1ccf5f581ead56be3d9b6744a5e5

    Certificado "VeriSign Class 3 Public Primary Certification Authority - G5" já no repositório.
    Certificados relacionados:

    Correspondência exata:
    Elemento 4:
    Número de Série: 558c8cedb57ce54fa6fb351fb84b222f
    Emissor: CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 14/04/2014 21:00
    NotAfter: 16/04/2015 20:59
    Requerente: CN=Texas Instruments, OU=WCS, O=Texas Instruments, L=Dallas, S=Texas, C=US
    Certificado não raiz
    Hash Cert(sha1): c76e488afc115ad09da669cbe413316fe56e9438

    Certificado "Texas Instruments" já no repositório.
    CertUtil: -addstore : comando concluído com êxito.

    C:\TICloudAgent\util>certutil -addstore "TrustedPublisher" C:\TICLOU~1\util\\ti4.p7b
    TrustedPublisher "Fornecedores Confiáveis"
    Certificados relacionados:

    Correspondência exata:
    Elemento 16:
    Número de Série: 5200e5aa2556fc1a86ed96c9d44b33c7
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/02/2010 21:00
    NotAfter: 07/02/2020 20:59
    Requerente: CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Certificado não raiz
    Hash Cert(sha1): 495847a93187cfb8c71f840cb7b41497ad95c64f

    Certificado "VeriSign Class 3 Code Signing 2010 CA" já no repositório.
    Assinatura coincide com Chave pública
    Certificados relacionados:

    Correspondência exata:
    Elemento 15:
    Número de Série: 18dad19e267de8bb4a2158cdcc6b3b4a
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/11/2006 21:00
    NotAfter: 16/07/2036 20:59
    Requerente: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Assinatura coincide com Chave pública
    Certificado raiz: requerente coincide com o emissor
    Hash Cert(sha1): 4eb6d578499b1ccf5f581ead56be3d9b6744a5e5

    Certificado "VeriSign Class 3 Public Primary Certification Authority - G5" já no repositório.
    Certificados relacionados:

    Correspondência exata:
    Elemento 1:
    Número de Série: 39ad63d2f5c9efdc46d734ae5e381b8f
    Emissor: CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 25/02/2014 21:00
    NotAfter: 25/02/2017 20:59
    Requerente: CN=Texas Instruments Incorporated, OU=Digital ID Class 3 - Microsoft Software Validation v2, O=Texas Instruments Incorporated, L=Dallas, S=Texas, C=US
    Certificado não raiz
    Hash Cert(sha1): ee0c8ba018ce926432c3cc23523a34073d01954a

    Certificado "Texas Instruments Incorporated" já no repositório.
    CertUtil: -addstore : comando concluído com êxito.

    C:\TICloudAgent\util>certutil -addstore "TrustedPublisher" C:\TICLOU~1\util\\ti5.p7b
    TrustedPublisher "Fornecedores Confiáveis"
    Certificados relacionados:

    Correspondência exata:
    Elemento 21:
    Número de Série: 3d78d7f9764960b2617df4f01eca862a
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 09/12/2013 21:00
    NotAfter: 09/12/2023 20:59
    Requerente: CN=Symantec Class 3 SHA256 Code Signing CA, OU=Symantec Trust Network, O=Symantec Corporation, C=US
    Certificado não raiz
    Hash Cert(sha1): 007790f6561dad89b0bcd85585762495e358f8a5

    Certificado "Symantec Class 3 SHA256 Code Signing CA" já no repositório.
    Assinatura coincide com Chave pública
    Certificados relacionados:

    Correspondência exata:
    Elemento 15:
    Número de Série: 18dad19e267de8bb4a2158cdcc6b3b4a
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/11/2006 21:00
    NotAfter: 16/07/2036 20:59
    Requerente: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Assinatura coincide com Chave pública
    Certificado raiz: requerente coincide com o emissor
    Hash Cert(sha1): 4eb6d578499b1ccf5f581ead56be3d9b6744a5e5

    Certificado "VeriSign Class 3 Public Primary Certification Authority - G5" já no repositório.
    Certificados relacionados:

    Correspondência exata:
    Elemento 0:
    Número de Série: 78716af46d17d43a3176db77fbf6cef5
    Emissor: CN=Symantec Class 3 SHA256 Code Signing CA, OU=Symantec Trust Network, O=Symantec Corporation, C=US
    NotBefore: 13/09/2018 21:00
    NotAfter: 13/09/2020 20:59
    Requerente: CN=Texas Instruments Incorporated, O=Texas Instruments Incorporated, L=Sugar Land, S=Texas, C=US
    Certificado não raiz
    Hash Cert(sha1): feff132cf126562676138326ad817697bc5f81d6

    Certificado "Texas Instruments Incorporated" já no repositório.
    CertUtil: -addstore : comando concluído com êxito.

    C:\TICloudAgent\util>certutil -addstore "TrustedPublisher" C:\TICLOU~1\util\\ti6.p7b
    TrustedPublisher "Fornecedores Confiáveis"
    Certificados relacionados:

    Correspondência exata:
    Elemento 21:
    Número de Série: 3d78d7f9764960b2617df4f01eca862a
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 09/12/2013 21:00
    NotAfter: 09/12/2023 20:59
    Requerente: CN=Symantec Class 3 SHA256 Code Signing CA, OU=Symantec Trust Network, O=Symantec Corporation, C=US
    Certificado não raiz
    Hash Cert(sha1): 007790f6561dad89b0bcd85585762495e358f8a5

    Certificado "Symantec Class 3 SHA256 Code Signing CA" já no repositório.
    Assinatura coincide com Chave pública
    Certificados relacionados:

    Correspondência exata:
    Elemento 15:
    Número de Série: 18dad19e267de8bb4a2158cdcc6b3b4a
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/11/2006 21:00
    NotAfter: 16/07/2036 20:59
    Requerente: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Assinatura coincide com Chave pública
    Certificado raiz: requerente coincide com o emissor
    Hash Cert(sha1): 4eb6d578499b1ccf5f581ead56be3d9b6744a5e5

    Certificado "VeriSign Class 3 Public Primary Certification Authority - G5" já no repositório.
    Certificados relacionados:

    Correspondência exata:
    Elemento 11:
    Número de Série: 69336c0ac6459839884147a41898e434
    Emissor: CN=Symantec Class 3 SHA256 Code Signing CA, OU=Symantec Trust Network, O=Symantec Corporation, C=US
    NotBefore: 23/10/2017 21:00
    NotAfter: 25/10/2019 20:59
    Requerente: CN=Texas Instruments, OU=EP, O=Texas Instruments, L=Plano, S=Texas, C=US
    Certificado não raiz
    Hash Cert(sha1): 8972dae1be6f77dfef2e863fbd5821ff617ad52c

    Certificado "Texas Instruments" já no repositório.
    CertUtil: -addstore : comando concluído com êxito.

    Script stderr:

    [14:16:21] Running C:\\TICloudAgent/drivers/run_pnputil.bat
    Executing C:\\TICloudAgent/drivers/run_pnputil.bat
    Script exit code: 0

    Script output:
    Utilitário PnP da Microsoft

    Processando informações: acctrl.inf
    Pacote de drivers adicionado com êxito.
    Nome publicado: oem49.inf


    Total de tentativas: 1
    Número de importações com êxito: 1

    Utilitário PnP da Microsoft

    Processando informações: 430cdc.inf
    Pacote de drivers adicionado com êxito.
    Nome publicado: oem50.inf


    Total de tentativas: 1
    Número de importações com êxito: 1

    Utilitário PnP da Microsoft

    Processando informações: xds110_ports.inf
    Pacote de drivers adicionado com êxito.
    Nome publicado: oem51.inf


    Total de tentativas: 1
    Número de importações com êxito: 1


    Script stderr:

    [14:16:22] PNPUTIL: Drivers installed successfully.
    Installing target support (This may take some time)
    Executing C:\\TICloudAgent/node.bat
    Script exit code: 1

    Script output:
    Installing windows drivers for [core, tixds110]
    [object Object]

    Script stderr:
    Program ended with an error exit code

    Error running C:\\TICloudAgent/node.bat : Program ended with an error exit code
    Creating Uninstaller
    Creating uninstaller 25%
    Creating uninstaller 50%
    Creating uninstaller 75%
    Creating uninstaller 100%
    Uninstaller icon changed
    Installation completed
    Log finished 02/03/2020 at 14:16:32

    BEST REGARDS RENAN.

  • 0 in reply to Renan Jorge1
    TI__Guru**** 450271 points

    Renan Jorge1 said:

    Installing target support (This may take some time)
    Executing C:\\TICloudAgent/node.bat
    Script exit code: 1

    Script output:
    Installing windows drivers for [core, tixds110]
    [object Object]

    Script stderr:
    Program ended with an error exit code

    Error running C:\\TICloudAgent/node.bat : Program ended with an error exit code

    Yes this is the part that describes the failure. I will need to forward this information to engineering. I will keep you posted on any updates.

    ki

  • 0 in reply to Ki
    TI__Genius 16490 points

    Hi Renan,

    Are you changing the default install folder when you run the installer?  If so, could you try installing without changing any defaults?

  • 0 in reply to AndyW
    Prodigy 90 points

    Hi.

    So, in that log I changed the defaut folder.

    Now, i unistall that ticloud agent and the extension.

    Then I reinstalled both ( now in default folder) and.... didn't work

    THE LOG:

    Log started 02/04/2020 at 15:18:38
    Preferred installation mode : win32
    Trying to init installer in mode win32
    Mode win32 successfully initialized
    [15:18:38] Installer name: ticloudagent__2 (1).exe
    [15:18:39] installer_command_line_arguments:
    [15:18:39] installer_command_line_arguments:
    Preparing to Install
    [15:18:51] BuildID: 0.5 2557
    Preparing to Install
    Unpacking files
    Removing Files
    [15:18:55] no C:\Users\92005269\AppData\Local\Texas Instruments\TICloudAgent
    [15:18:55] FEATURE_WEBSOCKET_MAXCONNECTIONSPERSERVER is set to 16.
    Executing C:\Users\92007923\TICloudAgent/util/install-certs.bat
    Script exit code: 0

    Script output:

    C:\Users\92007923\TICloudAgent\util>certutil -addstore "TrustedPublisher" C:\Users\92007923\TICLOU~1\util\\ti1.p7b
    TrustedPublisher "Fornecedores Confiáveis"
    Certificados relacionados:

    Correspondência exata:
    Elemento 16:
    Número de Série: 5200e5aa2556fc1a86ed96c9d44b33c7
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/02/2010 21:00
    NotAfter: 07/02/2020 20:59
    Requerente: CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Certificado não raiz
    Hash Cert(sha1): 495847a93187cfb8c71f840cb7b41497ad95c64f

    Certificado "VeriSign Class 3 Code Signing 2010 CA" já no repositório.
    Assinatura coincide com Chave pública
    Certificados relacionados:

    Correspondência exata:
    Elemento 15:
    Número de Série: 18dad19e267de8bb4a2158cdcc6b3b4a
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/11/2006 21:00
    NotAfter: 16/07/2036 20:59
    Requerente: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Assinatura coincide com Chave pública
    Certificado raiz: requerente coincide com o emissor
    Hash Cert(sha1): 4eb6d578499b1ccf5f581ead56be3d9b6744a5e5

    Certificado "VeriSign Class 3 Public Primary Certification Authority - G5" já no repositório.
    Certificados relacionados:

    Correspondência exata:
    Elemento 14:
    Número de Série: 7ba5aab20f054f4560dedc8991e62a27
    Emissor: CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 24/07/2012 21:00
    NotAfter: 25/07/2013 20:59
    Requerente: CN=Texas Instruments Incorporated, OU=Digital ID Class 3 - Microsoft Software Validation v2, O=Texas Instruments Incorporated, L=Dallas, S=Texas, C=US
    Certificado não raiz
    Hash Cert(sha1): 50fcdbea5930e04e0ced6746715f2380ec6d03a9

    Certificado "Texas Instruments Incorporated" já no repositório.
    CertUtil: -addstore : comando concluído com êxito.

    C:\Users\92007923\TICloudAgent\util>certutil -addstore "TrustedPublisher" C:\Users\92007923\TICLOU~1\util\\ti2.p7b
    TrustedPublisher "Fornecedores Confiáveis"
    Certificados relacionados:

    Correspondência exata:
    Elemento 16:
    Número de Série: 5200e5aa2556fc1a86ed96c9d44b33c7
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/02/2010 21:00
    NotAfter: 07/02/2020 20:59
    Requerente: CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Certificado não raiz
    Hash Cert(sha1): 495847a93187cfb8c71f840cb7b41497ad95c64f

    Certificado "VeriSign Class 3 Code Signing 2010 CA" já no repositório.
    Assinatura coincide com Chave pública
    Certificados relacionados:

    Correspondência exata:
    Elemento 15:
    Número de Série: 18dad19e267de8bb4a2158cdcc6b3b4a
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/11/2006 21:00
    NotAfter: 16/07/2036 20:59
    Requerente: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Assinatura coincide com Chave pública
    Certificado raiz: requerente coincide com o emissor
    Hash Cert(sha1): 4eb6d578499b1ccf5f581ead56be3d9b6744a5e5

    Certificado "VeriSign Class 3 Public Primary Certification Authority - G5" já no repositório.
    Certificados relacionados:

    Correspondência exata:
    Elemento 6:
    Número de Série: 1124ac88d0430481e0eaa40ef04118a9
    Emissor: CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 03/10/2011 21:00
    NotAfter: 03/10/2012 20:59
    Requerente: CN=Texas Instruments Inc, OU=Stellaris MCU, OU=Digital ID Class 3 - Microsoft Software Validation v2, O=Texas Instruments Inc, L=Austin, S=Texas, C=US
    Certificado não raiz
    Hash Cert(sha1): bcccf26267cee6b58b3818782d26f4307bcb6a4f

    Certificado "Texas Instruments Inc" já no repositório.
    CertUtil: -addstore : comando concluído com êxito.

    C:\Users\92007923\TICloudAgent\util>certutil -addstore "TrustedPublisher" C:\Users\92007923\TICLOU~1\util\\ti3.p7b
    TrustedPublisher "Fornecedores Confiáveis"
    Certificados relacionados:

    Correspondência exata:
    Elemento 16:
    Número de Série: 5200e5aa2556fc1a86ed96c9d44b33c7
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/02/2010 21:00
    NotAfter: 07/02/2020 20:59
    Requerente: CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Certificado não raiz
    Hash Cert(sha1): 495847a93187cfb8c71f840cb7b41497ad95c64f

    Certificado "VeriSign Class 3 Code Signing 2010 CA" já no repositório.
    Assinatura coincide com Chave pública
    Certificados relacionados:

    Correspondência exata:
    Elemento 15:
    Número de Série: 18dad19e267de8bb4a2158cdcc6b3b4a
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/11/2006 21:00
    NotAfter: 16/07/2036 20:59
    Requerente: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Assinatura coincide com Chave pública
    Certificado raiz: requerente coincide com o emissor
    Hash Cert(sha1): 4eb6d578499b1ccf5f581ead56be3d9b6744a5e5

    Certificado "VeriSign Class 3 Public Primary Certification Authority - G5" já no repositório.
    Certificados relacionados:

    Correspondência exata:
    Elemento 4:
    Número de Série: 558c8cedb57ce54fa6fb351fb84b222f
    Emissor: CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 14/04/2014 21:00
    NotAfter: 16/04/2015 20:59
    Requerente: CN=Texas Instruments, OU=WCS, O=Texas Instruments, L=Dallas, S=Texas, C=US
    Certificado não raiz
    Hash Cert(sha1): c76e488afc115ad09da669cbe413316fe56e9438

    Certificado "Texas Instruments" já no repositório.
    CertUtil: -addstore : comando concluído com êxito.

    C:\Users\92007923\TICloudAgent\util>certutil -addstore "TrustedPublisher" C:\Users\92007923\TICLOU~1\util\\ti4.p7b
    TrustedPublisher "Fornecedores Confiáveis"
    Certificados relacionados:

    Correspondência exata:
    Elemento 16:
    Número de Série: 5200e5aa2556fc1a86ed96c9d44b33c7
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/02/2010 21:00
    NotAfter: 07/02/2020 20:59
    Requerente: CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Certificado não raiz
    Hash Cert(sha1): 495847a93187cfb8c71f840cb7b41497ad95c64f

    Certificado "VeriSign Class 3 Code Signing 2010 CA" já no repositório.
    Assinatura coincide com Chave pública
    Certificados relacionados:

    Correspondência exata:
    Elemento 15:
    Número de Série: 18dad19e267de8bb4a2158cdcc6b3b4a
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/11/2006 21:00
    NotAfter: 16/07/2036 20:59
    Requerente: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Assinatura coincide com Chave pública
    Certificado raiz: requerente coincide com o emissor
    Hash Cert(sha1): 4eb6d578499b1ccf5f581ead56be3d9b6744a5e5

    Certificado "VeriSign Class 3 Public Primary Certification Authority - G5" já no repositório.
    Certificados relacionados:

    Correspondência exata:
    Elemento 1:
    Número de Série: 39ad63d2f5c9efdc46d734ae5e381b8f
    Emissor: CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 25/02/2014 21:00
    NotAfter: 25/02/2017 20:59
    Requerente: CN=Texas Instruments Incorporated, OU=Digital ID Class 3 - Microsoft Software Validation v2, O=Texas Instruments Incorporated, L=Dallas, S=Texas, C=US
    Certificado não raiz
    Hash Cert(sha1): ee0c8ba018ce926432c3cc23523a34073d01954a

    Certificado "Texas Instruments Incorporated" já no repositório.
    CertUtil: -addstore : comando concluído com êxito.

    C:\Users\92007923\TICloudAgent\util>certutil -addstore "TrustedPublisher" C:\Users\92007923\TICLOU~1\util\\ti5.p7b
    TrustedPublisher "Fornecedores Confiáveis"
    Certificados relacionados:

    Correspondência exata:
    Elemento 21:
    Número de Série: 3d78d7f9764960b2617df4f01eca862a
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 09/12/2013 21:00
    NotAfter: 09/12/2023 20:59
    Requerente: CN=Symantec Class 3 SHA256 Code Signing CA, OU=Symantec Trust Network, O=Symantec Corporation, C=US
    Certificado não raiz
    Hash Cert(sha1): 007790f6561dad89b0bcd85585762495e358f8a5

    Certificado "Symantec Class 3 SHA256 Code Signing CA" já no repositório.
    Assinatura coincide com Chave pública
    Certificados relacionados:

    Correspondência exata:
    Elemento 15:
    Número de Série: 18dad19e267de8bb4a2158cdcc6b3b4a
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/11/2006 21:00
    NotAfter: 16/07/2036 20:59
    Requerente: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Assinatura coincide com Chave pública
    Certificado raiz: requerente coincide com o emissor
    Hash Cert(sha1): 4eb6d578499b1ccf5f581ead56be3d9b6744a5e5

    Certificado "VeriSign Class 3 Public Primary Certification Authority - G5" já no repositório.
    Certificados relacionados:

    Correspondência exata:
    Elemento 0:
    Número de Série: 78716af46d17d43a3176db77fbf6cef5
    Emissor: CN=Symantec Class 3 SHA256 Code Signing CA, OU=Symantec Trust Network, O=Symantec Corporation, C=US
    NotBefore: 13/09/2018 21:00
    NotAfter: 13/09/2020 20:59
    Requerente: CN=Texas Instruments Incorporated, O=Texas Instruments Incorporated, L=Sugar Land, S=Texas, C=US
    Certificado não raiz
    Hash Cert(sha1): feff132cf126562676138326ad817697bc5f81d6

    Certificado "Texas Instruments Incorporated" já no repositório.
    CertUtil: -addstore : comando concluído com êxito.

    C:\Users\92007923\TICloudAgent\util>certutil -addstore "TrustedPublisher" C:\Users\92007923\TICLOU~1\util\\ti6.p7b
    TrustedPublisher "Fornecedores Confiáveis"
    Certificados relacionados:

    Correspondência exata:
    Elemento 21:
    Número de Série: 3d78d7f9764960b2617df4f01eca862a
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 09/12/2013 21:00
    NotAfter: 09/12/2023 20:59
    Requerente: CN=Symantec Class 3 SHA256 Code Signing CA, OU=Symantec Trust Network, O=Symantec Corporation, C=US
    Certificado não raiz
    Hash Cert(sha1): 007790f6561dad89b0bcd85585762495e358f8a5

    Certificado "Symantec Class 3 SHA256 Code Signing CA" já no repositório.
    Assinatura coincide com Chave pública
    Certificados relacionados:

    Correspondência exata:
    Elemento 15:
    Número de Série: 18dad19e267de8bb4a2158cdcc6b3b4a
    Emissor: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    NotBefore: 07/11/2006 21:00
    NotAfter: 16/07/2036 20:59
    Requerente: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU=(c) 2006 VeriSign, Inc. - For authorized use only, OU=VeriSign Trust Network, O=VeriSign, Inc., C=US
    Assinatura coincide com Chave pública
    Certificado raiz: requerente coincide com o emissor
    Hash Cert(sha1): 4eb6d578499b1ccf5f581ead56be3d9b6744a5e5

    Certificado "VeriSign Class 3 Public Primary Certification Authority - G5" já no repositório.
    Certificados relacionados:

    Correspondência exata:
    Elemento 11:
    Número de Série: 69336c0ac6459839884147a41898e434
    Emissor: CN=Symantec Class 3 SHA256 Code Signing CA, OU=Symantec Trust Network, O=Symantec Corporation, C=US
    NotBefore: 23/10/2017 21:00
    NotAfter: 25/10/2019 20:59
    Requerente: CN=Texas Instruments, OU=EP, O=Texas Instruments, L=Plano, S=Texas, C=US
    Certificado não raiz
    Hash Cert(sha1): 8972dae1be6f77dfef2e863fbd5821ff617ad52c

    Certificado "Texas Instruments" já no repositório.
    CertUtil: -addstore : comando concluído com êxito.

    Script stderr:

    [15:18:57] Running C:\Users\92007923\TICloudAgent/drivers/run_pnputil.bat
    Executing C:\Users\92007923\TICloudAgent/drivers/run_pnputil.bat
    Script exit code: 0

    Script output:
    Utilitário PnP da Microsoft

    Processando informações: acctrl.inf
    Pacote de drivers adicionado com êxito.
    Nome publicado: oem49.inf


    Total de tentativas: 1
    Número de importações com êxito: 1

    Utilitário PnP da Microsoft

    Processando informações: 430cdc.inf
    Pacote de drivers adicionado com êxito.
    Nome publicado: oem50.inf


    Total de tentativas: 1
    Número de importações com êxito: 1

    Utilitário PnP da Microsoft

    Processando informações: xds110_ports.inf
    Pacote de drivers adicionado com êxito.
    Nome publicado: oem51.inf


    Total de tentativas: 1
    Número de importações com êxito: 1


    Script stderr:

    [15:18:57] PNPUTIL: Drivers installed successfully.
    Installing target support (This may take some time)
    Executing C:\Users\92007923\TICloudAgent/node.bat
    Script exit code: 1

    Script output:
    Installing windows drivers for [core, tixds110]
    [object Object]

    Script stderr:
    Program ended with an error exit code

    Error running C:\Users\92007923\TICloudAgent/node.bat : Program ended with an error exit code
    Creating Uninstaller
    Creating uninstaller 25%
    Creating uninstaller 50%
    Creating uninstaller 75%
    Creating uninstaller 100%
    Uninstaller icon changed
    Installation completed
    Log finished 02/04/2020 at 15:19:08

  • 0 in reply to Renan Jorge1
    TI__Genius 16490 points

    Just looking at the log is misleading. The "program ended with an error exit code" lines are actually expected. 

    Maybe there are other issues though.  Did you notice other error messages and were you able to try out the board you were using on one of the cloud applications?

  • 0 in reply to AndyW
    Prodigy 90 points

    I didn't saw any error msg.

    This board that i trying to connect already work in other pc with css cloud agent bright, and works well.

    Can be a problem with firewall?

    Because, the PC that work was a personal ones, now i trying to using a corparative one.

  • 0 in reply to Renan Jorge1
    TI__Guru**** 450271 points

    Renan Jorge1 said:

    Can be a problem with firewall?

    Because, the PC that work was a personal ones, now i trying to using a corparative one.

    It's quite possible is is related to enhanced security in your corporate environment. What kind of permissions do you have with your account?

    When did you get the error? Based on your screenshot, it looks like you are on the dev.ti.com main page and clicked on the option to install TI CLOUD AGENT to get autodetect working...  

  • 0 in reply to Ki
    Prodigy 90 points

    I solved this problems. I had to enter with admin provilegies and use a admin acount.