PSPICE-FOR-TI: ERROR: Unable to launch OrCAD PSpice TI

HI Rannie,

Did you recently upgrade based on a prompt?

Can you reboot your computer? 

Also, can you run the following 2 command in a Windows power shell and share the results:

systeminfo
Get-NetAdapter -IncludeHidden | fc

David

Hi David,

Yes, I uninstall the old version and I want to upgrade the PSpice as my customer meet the same problem in this thread and I want to see if it will reproduce on my laptop. (+) PSPICE-FOR-TI: PSpice for TI model lib issue - Simulation, hardware & system design tools forum - Simulation, hardware & system design tools - TI E2E support forums

The result is shown as follow:

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Microsoft Windows [Version 10.0.19045.4170]
(c) Microsoft Corporation. All rights reserved.

C:\Users\a0508895>systeminfo

Host Name: LT5CG31844F7
OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.19045 N/A Build 19045
OS Manufacturer: Microsoft Corporation
OS Configuration: Member Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Texas Instruments Incorporated
Registered Organization: Texas Instruments Incorporated
Product ID: 00331-10000-00001-AA234
Original Install Date: 7/4/2023, 2:12:50 AM
System Boot Time: 4/9/2024, 2:09:46 PM
System Manufacturer: HP
System Model: HP EliteBook 830 13 inch G9 Notebook PC
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 154 Stepping 4 GenuineIntel ~1800 Mhz
BIOS Version: HP U70 Ver. 01.05.00, 12/30/2022
Windows Directory: C:\windows
System Directory: C:\windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC+08:00) Beijing, Chongqing, Hong Kong, Urumqi
Total Physical Memory: 16,016 MB
Available Physical Memory: 5,427 MB
Virtual Memory: Max Size: 26,768 MB
Virtual Memory: Available: 11,945 MB
Virtual Memory: In Use: 14,823 MB
Page File Location(s): C:\pagefile.sys
Domain: ent.ti.com
Logon Server: \\QSWVADDC01
Hotfix(s): 14 Hotfix(s) Installed.
[01]: KB5034468
[02]: KB5015684
[03]: KB5035845
[04]: KB5014032
[05]: KB5023794
[06]: KB5026879
[07]: KB5028318
[08]: KB5028380
[09]: KB5029709
[10]: KB5031539
[11]: KB5032392
[12]: KB5032907
[13]: KB5034224
[14]: KB5036447
Network Card(s): 2 NIC(s) Installed.
[01]: Intel(R) Wi-Fi 6E AX211 160MHz
Connection Name: Wi-Fi
DHCP Enabled: Yes
DHCP Server: 172.16.44.10
IP address(es)
[01]: 10.87.8.123
[02]: fe80::638:3a9c:10be:8ea1
[02]: Bluetooth Device (Personal Area Network)
Connection Name: Bluetooth Network Connection
Status: Media disconnected
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes

C:\Users\a0508895>Get-NetAdapter -IncludeHidden | fc
'Get-NetAdapter' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\a0508895>Get-NetAdapter -IncludeHidden | fc
'Get-NetAdapter' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\a0508895>

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Thanks & Best regards,

Rannie

Hi Rannie,

I've submitted the info Hailong provided to Cadence. Many users in China have been impacted by this same issue.

I'll include your info in the Cadence ticket as well.

David