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Original question:

PSPICE-FOR-TI: PSpice for TI installation stopped at Configuring Library

PSPICE-FOR-TI: PSpice stuck at library download

Mia Yin
Prodigy 10 points
Part Number: PSPICE-FOR-TI

Tool/software:

Hello, I try to install PSpice-For-TI on WINE on MacOS, but I got stuck at library download screen for ever. It seems there is network issue between my machine and pcb.cadence.com. I run WireShark monitor and see the TLS handshake failed for unknown reason.

  • 0
    Prodigy 10 points

    cdsPSpiceNetworkStatus.txt:

    The PSpice for TI installer accesses the internet to download and install various packages. Before starting the installer, ensure the following:
    1. Internet connection is available
    2. Security protocol TLS 1.2 is enabled
    3. Following endpoints or resource locations are accessible from the system:
    a. pcb.cadence.com/startPages
    b. software-dl.ti.com/pspice
    c. cdsplicwc.cadence.com/chws
    If proxy credentials are required to access the Internet, provide the same when requested by the installer.


    11:46:09 am Friday, 19 July 2024 : *****CONNECTION STATUS CHECK*****
    11:46:09 am Friday, 19 July 2024 : Internet Connection : Available (Passed)
    11:46:09 am Friday, 19 July 2024 : Security Protocol TLS 1.2: Available. If PSpice for TI installation fails, unblock TLS 1.2
    11:46:14 am Friday, 19 July 2024 : Proxy Test : Proxy Credentials not needed

  • 0 in reply to Mia Yin
    TI__Mastermind 30595 points

    Hi Mia,

    Please check with your IT department if TLS1.2 is blocked.

    -JC

  • 0 in reply to JC Zhu
    Prodigy 10 points

    I might find something weird in the log, it seems the application can't find an active network card.

    07/20/2024 20:21:30 (pid-32-324): (vbl) Licensing errors/warnings set in product_key flow
    07/20/2024 20:21:30 (pid-32-324): (vbl) Action code is 1
    07/20/2024 20:21:30 (pid-32-324): (vbl) cdsVbliValidateLicense attempt 0/3
    07/20/2024 20:21:30 (pid-32-36): (mfp) MFP version: (22.01-d007)
    07/20/2024 20:21:30 (pid-32-36): (mfp) Get hw addresses called with upOnly=True
    07/20/2024 20:21:30 (pid-32-324): (vbl) User has entitlement types: Commercial
    07/20/2024 20:21:30 (pid-32-324): (vbl) Setting LastErrCode: 0
    07/20/2024 20:21:30 (pid-32-324): (vbl) Setting LastErrCode: 0
    07/20/2024 20:21:30 (pid-32-36): (mfp) HW addresses:
    07/20/2024 20:21:30 (pid-32-36): (mfp) Checking: mac=0 addlen=0 type=24 status=1 len=448 index=1 flags=180 connType=1 tunType=0 name={00000001-0000-0000-0000-4E6574446576}
    07/20/2024 20:21:30 (pid-32-36): (mfp) Skipping as lookup
    07/20/2024 20:21:30 (pid-32-36): (mfp) Checking: mac=0 addlen=0 type=1 status=2 len=448 index=2 flags=0 connType=1 tunType=0 name={00000002-0000-0000-0000-4E6574446576}
    07/20/2024 20:21:30 (pid-32-36): (mfp) Skipping as not up
    07/20/2024 20:21:30 (pid-32-36): (mfp) Checking: mac=0 addlen=0 type=1 status=2 len=448 index=3 flags=0 connType=1 tunType=0 name={00000003-0000-0000-0000-4E6574446576}
    07/20/2024 20:21:30 (pid-32-36): (mfp) Skipping as not up
    07/20/2024 20:21:30 (pid-32-324): (vbl) Setting LastErrCode: 0
    07/20/2024 20:21:30 (pid-32-36): (mfp) Checking: mac=a8a159508931 addlen=6 type=6 status=2 len=448 index=4 flags=0 connType=1 tunType=0 name={00000004-0000-0000-0000-4E6574446576}
    07/20/2024 20:21:30 (pid-32-324): (vbl) Setting LastErrCode: 0
    07/20/2024 20:21:30 (pid-32-36): (mfp) Skipping as not up
    07/20/2024 20:21:30 (pid-32-36): (mfp) Checking: mac=a8a159508933 addlen=6 type=6 status=2 len=448 index=5 flags=0 connType=1 tunType=0 name={00000005-0000-0000-0000-4E6574446576}
    07/20/2024 20:21:30 (pid-32-36): (mfp) Skipping as not up
    07/20/2024 20:21:30 (pid-32-36): (mfp) Checking: mac=b8098a514990 addlen=6 type=6 status=1 len=448 index=6 flags=80 connType=1 tunType=0 name={00000006-0000-0000-0000-4E6574446576}
    07/20/2024 20:21:30 (pid-32-36): (mfp) Friendly name: en2
    07/20/2024 20:21:30 (pid-32-36): (mfp) Checking: mac=a098a514990 addlen=6 type=6 status=1 len=448 index=7 flags=0 connType=1 tunType=0 name={00000007-0000-0000-0000-4E6574446576}
    07/20/2024 20:21:30 (pid-32-36): (mfp) Friendly name: p2p0
    07/20/2024 20:21:30 (pid-32-36): (mfp) Checking: mac=de42552fde10 addlen=6 type=6 status=1 len=448 index=8 flags=100 connType=1 tunType=0 name={00000008-0000-0000-0000-4E6574446576}
    07/20/2024 20:21:30 (pid-32-36): (mfp) Friendly name: awdl0
    07/20/2024 20:21:30 (pid-32-36): (mfp) Checking: mac=de42552fde10 addlen=6 type=6 status=1 len=448 index=9 flags=100 connType=1 tunType=0 name={00000009-0000-0000-0000-4E6574446576}
    07/20/2024 20:21:30 (pid-32-36): (mfp) Friendly name: llw0
    07/20/2024 20:21:30 (pid-32-36): (mfp) Checking: mac=0 addlen=0 type=1 status=1 len=448 index=10 flags=100 connType=1 tunType=0 name={0000000A-0000-0000-0000-4E6574446576}
    07/20/2024 20:21:30 (pid-32-36): (mfp) Skipping as wrong type 1
    07/20/2024 20:21:30 (pid-32-36): (mfp) Checking: mac=0 addlen=0 type=1 status=1 len=448 index=11 flags=100 connType=1 tunType=0 name={0000000B-0000-0000-0000-4E6574446576}
    07/20/2024 20:21:30 (pid-32-36): (mfp) Skipping as wrong type 1
    07/20/2024 20:21:30 (pid-32-36): (mfp) Checking: mac=0 addlen=0 type=1 status=1 len=448 index=12 flags=100 connType=1 tunType=0 name={0000000C-0000-0000-0000-4E6574446576}
    07/20/2024 20:21:30 (pid-32-36): (mfp) Skipping as wrong type 1
    07/20/2024 20:21:30 (pid-32-36): (mfp) Checking: mac=0 addlen=0 type=1 status=1 len=448 index=13 flags=100 connType=1 tunType=0 name={0000000D-0000-0000-0000-4E6574446576}
    07/20/2024 20:21:30 (pid-32-36): (mfp) Skipping as wrong type 1
    07/20/2024 20:21:30 (pid-32-36): (mfp) Checking: mac=0 addlen=0 type=1 status=1 len=448 index=14 flags=100 connType=1 tunType=0 name={0000000E-0000-0000-0000-4E6574446576}
    07/20/2024 20:21:30 (pid-32-36): (mfp) Skipping as wrong type 1
    07/20/2024 20:21:30 (pid-32-36): (mfp) HW addresses end
    07/20/2024 20:21:30 (pid-32-36): (mfp) No primary adapter was found, setting as first non-skipped one
    07/20/2024 20:21:30 (pid-32-324): (vbl) Retrieving timestamp from the registry. Time stamp value is:

  • 0 in reply to Mia Yin
    TI__Mastermind 30595 points

    Hi Mia,

    would you please send me the entire file via a PM?

    Thanks,

    JC

  • 0 in reply to JC Zhu
    TI__Mastermind 30595 points

    Hi Mia,

    Have you send me the log file? From what you posted above, it could be that the hardware information isn't retrieved. This is necessary for PSpice for TI to identify the unique machine (maximum of 3 machines can be used concurrently). If this is a VM, you may need to enable BIOS information passthrough.

    -JC