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Original question:

PSPICE-FOR-TI: Failing to Download License File

PSPICE-FOR-TI: download failed due to error 503: Server Unavailable

Carl Palmgren
Prodigy 20 points
Part Number: PSPICE-FOR-TI


Tool/software:

The installation failed because the files could not be downloaded.  This error was encountered yesterday and today several times on each day.

  • 0
    TI__Mastermind 37790 points

    Hi Carl,

    Are you running the latest installer?

    If so, please generate a log file like this for troubleshooting:

    1. Create a new environment variable "CDS_LIC_QA_TEST". Set it to something like "C:\Cadence\PSpiceTI\LicLog.txt".
    2. Run the installer and wait for the error message, then share the file "C:\Cadence\PSpiceTI\LicLog.tx".
    3. Delete the environment variable "CDS_LIC_QA_TesT".
    4. share the file LicLog.txt

    Step 3 is important because otherwise that file will grow to enormous size over time. We don't want to cause them problems down the road.

    You can PM me the file.

    Thanks,
    JC