Simulation, hardware & system design tools

Simulation, hardware & system design tools forum

WEBENCH® Tools/LDC1312: Can't download exported CAD data

Takaaki Ishii

Prodigy 30 points

Part Number: LDC1312

Tool/software: WEBENCH® Design Tools

Hi Alfred,

We have the same kind of problem for oil designer tool.

When we used coil designer in September of last year, after clicking "Export" button, "Download" button was indicated and it was possible to download Altium data.

But even if we execute "Export design" now, after clicking "Export" button, "Download" button isn't indicated, and we can no longer download Altium data.

We execute "Export design" now.

If we click "Export" button, "Download" button isn't indicated, and nothing changes.

Please tell us why it was such situation.

Best regards.

Taka Ishii

over 5 years ago

0 Srikanth Pam over 5 years ago

TI__Intellectual 1490 points

Hi Taka Ishii,

We are able to replicate the issue you reported. We reported this to our SW team.

We will keep you posted and let you know once the fix is available.

Regards,

Srikanth

0 Takaaki Ishii over 5 years ago in reply to Srikanth Pam

Prodigy 30 points

Hi Srikanth,

Thank you for your quickly reply!

I'm waiting for your answer.

Best regards,

Taka Ishii

0 Alfred Chong over 5 years ago in reply to Takaaki Ishii

TI__Expert 3482 points

Takaaki san,

I would like to inform you that we are still actively bringing the export function back to line.

Will keep you posted once it is fixed.

Regards,

Alfred

0 Alfred Chong over 5 years ago in reply to Alfred Chong

TI__Expert 3482 points

Takaaki san,

I would like to inform you that the Coil Designer Export function is back online.

Regards,

Alfred

0 Takaaki Ishii over 5 years ago in reply to Alfred Chong

Prodigy 30 points

HI Alfred,

I confirmed that this problem was solved.

Thank you!

Best regards.

Taka Ishii