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PSPICE-FOR-TI: Unable to install due to Home environment variable

Annie Liu
Genius 10295 points
Part Number: PSPICE-FOR-TI

Hi Team,

Customer received the below error when he tried to install PSPICE-for-TI: "Cannot proceed with installation as working directory set in HOME environment variable is invalid. Rerun the installation after setting a valid HOME  environment variable."

Thanks,

Annie

  • 0
    TI__Mastermind 37805 points

    Annie,

    Can you confirm whether or not the customer has other Cadence tools installed on their machine?

    Also, what is the value of the user's HOME variable?
    They can see that easily if they type %HOME% in the Windows Explorer path, and note the resulting path.
    For example, my HOME is C:\Users\TI_Emp_ID\AppData\Roaming\SPB_Data

    Regards,
    John

  • 0 in reply to John Miller - Sensing
    TI__Genius 10295 points

    Hi John,

    Thanks for your supporting. Customer deleted HOME in his computer environment variable, and then reinstalled it. The issue was resolved. You are able to close this ticket directly.

    Best Regards,

    Annie