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PSPICE-FOR-TI: WARNING (LMC-07708)：unable to validate licenses

Amy Luo
Expert 6895 points
Part Number: PSPICE-FOR-TI

Hi team,

Our customer used PSPICE for TI, but the following error occurred. They have already connected to the Internet, but it doesn't work. How to solve this problem?

  • 0
    TI__Mastermind 31355 points

    Amy,

    Would you please share that file in the second screenshot?

    Thanks,
    JC

  • 0 in reply to JC Zhu
    TI__Expert 6895 points

    Hi JC,

    Thanks for your reply.   See the attachment below

    3124.license.txt
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    #
    # This email has been sent by an automated
    # process. Please do not reply to this email.
    ##
    #
    ########################################################################
    # COSLITE INFORMATION
    ########################################################################
    #
    # PLEASE NOTE: Your license file may contain COSLITE product depending on
    # your entitlement. This license will allow some digital tools to access
    # support.cadence.com content (via CadenceHelp) without requiring login.
    # This is a zero cost license and will be active as long as the primary tool
    # license is active. More information is available at
    # https://support.cadence.com/apex/ArticleAttachmentPortal?id=a1O0V000009Mns6UAC
    # For any further questions, please use the feedback option in the
    # https://support.cadence.com site and someone from the product team will get
    # back to you.
    #
    ########################################################################
    # TERMS AND CONDITIONS
    ########################################################################
    #
    # IF THESE PRODUCTS ARE PROVIDED FOR USE FREE OF CHARGE, THEN THESE TERMS
    # AND CONDITIONS ("TERMS"), ALONG WITH THE TERMS AND CONDITIONS FOUND AT
    # http://www.cadence.com/termsandconditions/templicense ARE THE SOLE AND
    # EXCLUSIVE AGREEMENT FOR USE OF THESE PRODUCTS.
    #
    # If these Products have been approved by Cadence for Use on a
    # secure cloud service platform, the definition of Designated Equipment
    # shall mean such approved secure cloud service platform, which shall
    # include any and all security measures which are at least as stringent
    # as the security measures that Licensee itself uses to store its own
    # confidential or proprietary information, but in any event shall include
    # all reasonable security measures sufficient to ensure compliance
    # with the Terms.
    #
    # IF THESE PRODUCTS ARE PROVIDED PURSUANT TO A PAID LICENSE, THEN THESE
    # TERMS ALONG WITH YOUR SIGNED LICENSE AGREEMENT WITH CADENCE SHALL
    # GOVERN YOUR USE OF THE PRODUCTS.
    #
    # Please read these Terms carefully prior to downloading or using the
    # products. You must protect the product(s) from unauthorized
    # reproduction, publication, use or distribution. If any product or
    # portion thereof is copied to or used on a computer connected to a
    # network, you must ensure that the product may not be used or copied
    # by unlicensed persons.
    #
    # To help ensure that you are only using authorized copies of the
    # product(s), Cadence may utilize monitoring technologies to obtain and
    # transmit non-proprietary data on unauthorized modifications to the
    # product(s). No such data will be collected or transmitted unless
    # unauthorized modifications to a product or unauthorized hosting of the
    # license server or product(s) are suspected.
    # By downloading the product(s), you confirm that you have the authority
    # to act on behalf of your employer. By downloading or using the
    # product(s) you hereby agree to the use of such technology and
    # transmission of such non-proprietary data by Cadence.
    #
    # IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MUST
    # IMMEDIATELY DELETE THIS CORRESPONDENCE AND YOU MAY NOT USE THE
    # LICENSE FILE OR ANY PRODUCTS INCLUDED THEREIN
    #
    #
    #######################################################################
    # CADENCE CUSTOMER SUPPORT
    #######################################################################
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

  • 0 in reply to Amy Luo
    TI__Mastermind 31355 points

    Amy,

    Thanks for the files. We are looking at this and will provide an update in a couple of days.

    Regards,
    JC

  • 0 in reply to JC Zhu
    TI__Mastermind 31355 points

    Hi Amy,

    Would you please also share %appdata%\Cadence\PSpiceTIInstall\cdsPspiceTIlog.txt?

    Thanks,
    JC

  • 0 in reply to JC Zhu
    TI__Mastermind 31355 points

    Hi Amy,

    You have 2 screenshots in your original post. Can you confirm that they are both from PSpice for TI?

    Thanks,
    JC

  • 0 in reply to JC Zhu
    TI__Expert 6895 points

    Hi JC,

    Thank you for your follow-up. The customer didn't give me any feedback for a long while. I think we should close this post. 

  • 0 in reply to Amy Luo
    TI__Mastermind 31355 points

    Amy,

    Thanks for the update.

    Regards,

    JC