LAUNCHXL-CC26X2R1: zc_thermostat_sink does not receive or send packets after a while

Hi Cristiane,

I'm having issues viewing the log in my WireShark...in the meantime:

Cristiane Bellenzier Piaia said:

Execute the commissioning procedure normally, after more or less 1100 A0 packages (attribute reporting) receives from the sensor, the sink does not receive or send packages anymore.

Does this mean the GPSink is unable to receive from any Zigbee device? And that it cannot transmit any packets after the issue occurs?

Thanks,
Toby

Hi Toby,

exactly. 

Thanks,

Cristiane Bellenzier Piaia

Are you using out of box example?

If yes, have you added any modifications?

No. 

Thanks for confirming.

I'll look into this and provide an update within 3 business days.

Hi Cristiane,

I've reproduced the issue on my end.

I made some modifications to quicken the issue, by reducing GPD_REPORT_TEMP_DELAY to 100 (100msec).

With this change, the zc_thermostat_sink seems to hang after ~1500 reports from gpd_temperaturesensor.

After connecting debugger to sink, I see it hanging here: 

I'll continue investigating and likely file a report with our Zigbee RnD team.

Thanks,
Toby

The file dgp_stub.c is part of the Zigbee library and not in the SDK, so I've filed a report with our Zigbee RnD team for further investigation.

Will provide an update with 5 business days.

Thanks Toby.

As mentioned previously, the ticket has been filed.

Can you also provide a call stack to see where the device is hanging on your side?

Good morning Toby,

sorry for the late reply.

My sink is hanging in this point:

Test executed with sdk 4.40 (in attached the capture).

Thanks,

Cristiane Bellenzier Piaia

error_radio3_27_06.zip

Hi Cristiane,

Thanks for the updates, Toby is on a well-deserved vacation until 7/8 but I've passed along this new information to the Software Development Team addressing the ticket he previously mentioned filing.

Regards,
Ryan

For the awareness of everyone following this thread, this bug investigation is continuing internally.

Regards,
Ryan

Hi Ryan,

thank you very much for the update.

Please keep in mind that we use the sdk 4.40. 

Thank you very much,

Cristiane Bellenzier Piaia