Original question:
DRV10983: Register reading + writing not successful GUI error message
Replies: 5
Views: 125
Part Number: DRV10983EVM
Hi Team,
Our customer is facing trouble using DRV10983EVM that they always see following error window when trying to access to the device from the GUI.
I found the following post, however, it seems the root cause or the countermeasure is not described here.
Could you please advise us how to solve this issue ?
Related post:e2e.ti.com/.../2734621
Best Regards,
Kawai
Best Regards,Kawai
In reply to Sanmesh Udhayakumar:
In reply to Kawai:
Hi Sanmesh-san,
Thanks for the information.
We will confirm if the device part number has "Z" or not and the pin voltages.
One question about the EVM is that does DRV10983ZEVM exist ?It seems there is no way to choose standby part or sleep part through the ordering process at TI.com. Would it be random when purchased the EVM or is standby part the default ?
EVM which we have is all standby parts (DRV10983/10975). With this EVM we couldn't reproduce this error which customer had reported.