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BQ76PL455A: How bq76PL455 communicate to MCU?

Part Number: BQ76PL455A

Dear Sir/Ms.

The customer sample board was returned, and I wanted to connect to TI's software test, but I couldn't connect it.
Q1: When using the DEMO board, why is SW2 (1 is ON and 2 is OFF) connected to communicate with the computer (such as the accessory DSC_1178.JPG). SW2 (1 is OFF, 2 is ON) Can't connect (eg attachment DSC_1179.JPG)?

Q2: Is it necessary to put this circuit on our board, or choose one of the MODEs on our board to be able to operate normally? If there is no such line on the customer's board, what effect will it have?

Best Regards,

Kami Huang