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bq24170 charging issue

Other Parts Discussed in Thread: BQ24170

Hi Tiers.

We are using bq24170 in our device and using 4.2V 1cell Li-Ion battery.

At Normal contion, bq24170 operation is good working.

But only below charging issue occured. Please let me know what is debugging point.

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[ Condition ]

-. Battery voltage = about 2.9V

-. Battery's dischrging cutoff voltage spec is 2.9V

1. Case 1 : Charging NG

-. 2.9V Battery is already inside our device

-. When DC 5V is suppied to bq24170, charging is NG. VBAT voltage is measured 4.2V.

2. Case 2 : Charging OK 

-. DC 5V is already supplied to bq24170.

-. When 2.9V battery is inserted in the device, charging is OK, VBAT voltage is measured about 3.0V.

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[ Question ]

I think this issue is  battery deteciton is failed.

Why Case1 issue is occured? and What is debigging Point?