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XTR111: XTR 111 Thermal pad connection not done. Does this give error output?

Part Number: XTR111

The xtr111 is not working as intended. But When i reduce the supply voltage below 11.53 it gives a linear 4 - 20mA with my pwm input. But as soldered the part by hand, we cannot ensure the bottom thermal pad is connected to ground. If the bottom thermal pad is not connected to ground, it will work or not??