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INA826EVM: Output slowly decays to 0V

Part Number: INA826EVM
Other Parts Discussed in Thread: INA826

Hi Team,

Our customer encountered an issue while using the INA826EVM. According to our customer.

I have an INA826EVM evaluation board, I am powering the board with a +-9V source, I have R5 connected to GND, there is a 0-20k variable pot across the gain input I have adjusted to output a 2x gain.  I am inserting a 1000 hz 1v p-p signal into the input, and the output signal looks correct for about 5 seconds and slowly decays to 0V, if I cycle the power it repeats the same problem, I can vary the input, I have placed .1uF caps on the filter inputs, nothing seems to correct the issue.

Not sure what I am doing wrong. Just need assistance on what the issue would be. I have a second board that was doing the same problem and a third board that is working normally.

Not working, only added C1,C3,R5 as 0 ohm, 20k pot

Not working removed c1,c3, added 0 ohm R5, 20k RG pot

Working as expected

Regards,

Danilo