Other Parts Discussed in Thread: LMK5B33216EVM,
Tool/software:
I recently just received the LMK5B33216EVM for our testing. I followed the recommended quick start instructions, where I have all the jumpers in their default configuration and I am supplying 12V to VIN4. I measured at various test points and noticed that they are roughly at the correct voltage level.
In TICS Pro, I noticed that I am unable to select any section on the USB2ANY interface, as the option is grayed out.
I then tried following various other forums by re-installing the USB2ANY firmware package to an older model (2.7.0.0), in hopes that the TICS Pro tool (v1.7.7.9) will successfully update the USB2ANY firmware to the required 2.9.1.2. At one point I was capable of successfully backing up to 2.7.0.0, and the USB2ANY device was recognized in the USB-2-ANY Explorer software ONLY.
After doing this, I re-opened the TICs Pro GUI. I was immediately prompted that my firmware package is out of date, and it attempted to perform the update. At this point, the USB2ANY firmware update fails. I have repeated this process on two different Windows 10 offline machines.
After one of the firmware failures, I am no longer capable of talking to the USB2ANY chip. Whenever I press the BSL button, I receive the Windows message: "USB Device is unrecognized". I am not sure how to proceed and could use some further debugging assistance.
To Touch on this further, when I press and hold the BSL button my PC's Device Manager shows that the USB port is unknown due to device descriptor message failed. My total current is at 380mA. When I was able to connect to the USB2ANY chip on the USB2ANY explorer, I was getting 400mA. Ever since one of the failed firmware updates, I have not been able to reconnect to the chip.
I believe that there are problems with the USB2ANY chip on my board, please reach back out soon. If that is the case, is there a way that I can still use the EVM via other ways of programming the LMK part?