Tool/software:
Hello Team,
One of our customers purchased 500 units of TLC272CP and claimed due to following reason,
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The following error pattern emerged:
- With the 15V power supply, only 1.9V instead of 15V is measured (see following)
- If the TLC272CP with production lot 47AKTVM is replaced with an IC from lot 21AKECM, the circuit works again as intended (15V = 15V)
- So far, the error has only occurred with ICs with the production lot 47AKTVM
During the final test of production, 14 circuits were sorted out and repaired.
The stock of the TLC272CP with lot 47AKTVM of 276 pieces was blocked.
The ICs were ordered from Mouser with our order number 10250016.
It would be nice if we could order or have replaced 300 pieces of TLC272CP that are not from lot 47AKTVM.
I ask you to inform me about the next steps.
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Can you please advise if you can assist the customer? Thank you.
Defective part
Functioning part
Part comes from following tracing,
DC: 2430
LC: 4136231WDH
Mouser PO: 029-A8405
Best,
Usman
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