Hi Team,
Posting on behalf of our customer.

Regards,
Danilo
Hi Team,
Posting on behalf of our customer.

Regards,
Danilo
Hi Danilo,
I have a few questions that would help clear stuff up. Is there a schematic that the customer can share? Any additional images of the components being used will also be good as the image that was shared does not show the components. I was also curious about the behavior the customer is seeing. Does the circuit get hot just with the device on? Meaning without driving anything the device is getting this hot? Regarding thermals we don't really deal with layouts with this many devices however considering this device does not have a thermal pad has the customer tried using a large fan? There is likely a limit in what the customer can do from a layout perspective other than making the board bigger and adding more copper to spread out heat. I believe a fan setup would be worth trying to quickly see if the customer is seeing any difference in its behavior. I would like to see the circuit just to rule out any potential stability concerns with the circuit as this could cause significant heat dissipation.
Best Regards,
Ignacio