LMK05028: Questions about CRC error

Hi JH,

Our team has been made aware of your question, a member of our team will get back to you promptly.

Regards,

Juan Rodriguez

Hi JH,

Can you please share which report the customer refers to in the spreadsheet?

Regards,

Jennifer

Hi Jennifer,

The report is private. Please let me know how I can forward it privately.

Thanks,

JH

Hi JH,

You can use the Private Message function to send the report. Mouse over Jennifer's username and you should see a button to "Send a private message".

Best,

Evan Su

Hi Evan,

Thanks for the guide. I shared the report in a private message.

Regards,

JH

Thank you JH,

I'm checking with my team. It will take about a week to go through this.

Regards,

Jennifer

Hi Jennifer,

Is there an update?

Thanks,

JH

Hi JH,

I will ask Jennifer for the status of the inquiry next week.

Best,

Evan Su

Hi Evan,

If you have any updates on customer inquiries, please share them ASAP.

Thanks,

JH

Hi JH,

Jennifer seems to be busy, I will follow up again tomorrow. Sorry for the delay.

Best,

Evan Su

Hi JH,

It took a while to look up the history. I appreciate your patience. Please find the initial responses. I'm still checking internally for responses highlighted in yellow.Questions_for_the_CRC_error_Issue_LMK05028_230330_1_replies.xlsx

Regards,

Jennifer