CDCEL9XXPROGEVM: Board not recognized by ClockPro - Device driver error

Robert,

I suspect that this may be an issue specifically with Windows 11. I have used this board with a Windows 10 machine with no issues. I have requested for a few boards to be shipped my way so that I may check with my Windows 11 machine as well. These should arrive in a week or so.

Have you tried following the steps detailed by Derek here: https://e2e.ti.com/support/clock-timing-group/clock-and-timing/f/clock-timing-forum/1169622/cdcel9xxprogevm-driver-installation-problem?tisearch=e2e-sitesearch&keymatch=cdcel9xxprogevm%252520driver# ? This seems to have worked for Windows 7 machines in the past.

Thanks,

Kadeem

Hi Kadeem

I had a look at Derek link already.  The problem is that the link to the new driver set does not work.  I do not know where to find the new set of drivers.

I also had a look at the gpedit way of removing driver signing.  This is not supposed to work with newer releases of Windows.  And, as I am not a Windows expert, I am reluctant to risk creating worse problems playing with those things.

I do presume the programming board is up to date.  Just got it from Mouser a few days ago.  Presumably the same as you will get.

I will wait for your own testing before taking further steps.

But in the meantime, would you have any documentation about the format of CLOCKPRO output files?  I would like to check things and may be look at alternative ways of doing things.  Clockpro documentation is quite sparse to say the least.  Or maybe I just did not find it.

Have a nice day

Robert

Robert,

There are a couple of different output file types. The most straightforward to use is the TXT file input/output. This will give the values in the register space as a text file. Being connected to a physical device is not necessary for creating the configuration file, only for testing. The Configuration Code Release Sheet is mostly for internal usage, when we need to mass produce a configuration and save additional information about it. The CSV file is similar to the TXT file, and exists for automation purposes more than anything else.

For your use case, using just the TXT file (or load and save setup) is sufficient.

Thanks,
Kadeem

Thanks again

I did look at a .txt output file and this is clear enough.  It looks like it would be simple enough to design my own in-circuit programmer.  Something we will consider in the future.

I also found some updated drivers in a Microsoft repository.  This is version 6.7.5.6 while the one that gives problem is 6.5.9018.1.  However I am a bit lost with the Microsoft package.  Not sure which of the driver files must be installed and when I tried a likely one, I got nasty warning messages from Windows.  I felt better to suspend operations until I get a bit more information.  If you do have a driver set that is known to be working, I would appreciate it.  I still would like to run the programmer.  That will make my prototyping work so much easier.  

Robert,

I am still waiting to receive a programming EVM. I am escalating this so that I can get the board in my hands ASAP.

Thanks,

Kadeem

Thank you very much

And no panic, I still have other things to deal with on this prototype.

Have a nice week end

Robert

Robert,

Sending an update - the programming EVM has shipped and I should receive it in a few days.

Thanks,

Kadeem

Thanks for the update

And I tried a few other things in the meantime, without success.

1.  I tried a slightly modified version of the Derek suggestion:  I did replace the driver files in //ClockPro/ProgrammingEVM/Drivers by the equivalent files from version 6.7.5.6 drivers from Microsoft.  Exactly the same behavior:  will not recognize the programming board.

2.  Just this morning, I got my hands on an older laptop running Windows 10, which is supposed to work.  Installed ClockPro.  But again, exactly the same behavior as on my main Win11 computer.  ClockPro works but will not connect to the programming board.

I hope this will help you make sense of the issue.

But, just in case, I also got myself an FTDI MPSSE cable and will look at writing some code to make myself an in-circuit programmer using this cable.  The idea would be to get the register values from ClockPro and then program them with the cable.  I still will wait a bit to get news from you before I get into that.

Hopefully, you will be more successful than me in communicating with the programming board

Have a nice day

Robert

Robert,

Understood. I will keep you updated when I receive the board.

Thanks,

Kadeem

Robert,

I followed the exact steps from this thread (the first response from Shawn Han), and had no issue getting the board up and running. Please follow his proceure in the pdf: https://e2e.ti.com/support/clock-timing-group/clock-and-timing/f/clock-timing-forum/904979/cdcel9xxprogevm-using-the-clockpro-software.

Thanks,
Kadeem

Thanks Kadeem, that helps

There is some progress.  The board is now recognizedThis windows now appears and if I click the power button, the two first indicators come on.

But the connection light does not get green in the main window.  All devices show as local.

It looks like I am still missing/misunderstanding something.

I do have a CDCE913PWR in the socket, starting at pin 1.  Could it be due to a misplaced jumper? J2, J3, J4 are in the bottom position, J5 in the top.  Correct?

Any other thing I may be missing?

One further note:  it looks like I had jumpers wrong.  I fixed that:  J4 now in the UP position (3V3).  J3 also in the UP position( Vccout to 3v3).

Unfortunately, I still do not communicate with the chip.

Another thing doubtful:  the drawing of the socket in Fig 5 of the EVM manual, right side, is reversed from what I see on the board.  I used the pin 1 marking on the board itself to locate the chip.  OK?

I do guess that I am doing something wrong but I still cannot find out what.

Robert

Robert,

In this software, the programming EVM is ONLY usable with the programmer. It is not available with the main GUI for creating configurations. For this, a CDCE913 evaluation module is required.

In general, the programming evaluation module is only usable for programming quantities of loose devices. For testing a configuration, the performance evaluation module (CDCE913EVM) is required.

Thanks,

Kadeem