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LMK04828: Not able to get clock outputs

Part Number: LMK04828

Hi Team,

Posting on behalf of our customer.

I am using LMK04828BISQ but I am not able to get clock outputs.

Isolated two LMX ic's and working on LMK clocks independently. Clocks are not generating. Please check the circuit and bit files clock inputs and power are coming as expected.

Our customer will share the documents as it contains some confidential information.

Regards,

Danilo