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LMX2581EVM: USB2ANY firmware update

Part Number: LMX2581EVM
Other Parts Discussed in Thread: CODELOADER, USB2ANY, LMX2581

I have recently purchased an LMX2581 eval board which came with a USB2ANY box; when I try to run this from CodeLoader (version .20.2 on Windows 7) I get a message saying that the USB2ANY firmware needs to be updated. The box serial no. appears to be read correctly so the USB link appears ok.  When I disconnect the USB cable and then reconnect whilst pressing the BSL button, the green LED first flashes a few times and then is lit. I then reset the USB2ANY as requested by the next window and hit the OK button. When I then close the Firmware Loader window I get the error messages "u2aOpenError :-6" and then "Failed to open USB2ANY".

I've tried re-starting CodeLoader, rebooting the PC etc. in various combinations but always get the same result. How do I get this to work?