CMRT 6.01 form for parts

Hi Leonard,

I had tried the link but seemed the Email TI directed me to a service-now homepage. I was expecting an email address for the Customer Support Center contact? Thanks.

Hao

Hello Hao,

My error, the link I had previously sent to you for CMRT request was outdated.  I have deleted those erroneous posts in this thread.  

Yes, using the Customer Support Center ( www.ti.com/support ) is the correct process.  I would be happy to submit this request to CSC on your behalf and send the results to you when I receive them. 

I apologize for any inconvenience and confusion. 

~Leonard  

Hi Leonard,

I was submitting a case Number: CS0380355 in the service-now system.

If it is not the right way, please help to request the document from your side. After that, probably you can help to delete this thread as well. Thanks a lot.

Hao

Hi Hao, 

  That's perfect; keep me informed if you run into any issues.

~Leonard 

Hi Leonard,

It seems the case CS0380355 is still at open status. May I ask you to expedite. Thanks.

Hao

Hello Hao, 

  I contacted CSC and asked they look into this.  Thanks for providing the case number.  Please advise when they reply to you.

~Leonard