Jingzhan,

What ADC EVM are you using?

Regards,

Jim

Hi Jingzhan,

The issue you are seeing might be a driver issue. Please follow the instructions in the two documents below to update the drivers.

16645.Disable Driver Signing Enforcement Windows 8 10.pdf

https://www.ti.com/lit/ug/snau006/snau006.pdf 

Regards,

David Chaparro

ADC16DV160HFEB

Thank you, I will try it

The driver has been installed successfully. However, the problem is still unsolved.

Now, the problem mentioned above has been solved with the method for another similar ADC EVM provided by /cfs-file/__key/communityserver-discussions-components-files/73/0358.ADC10DV200EB-startup.pdf. However, a new error appeared, as the figure shows. No matter how to change the clock frequency (from 10-160 MHz) and power (10-20 dBm), the clock cannot be detected. 

Hi Jingzhan,

Did you try cycling the power of the entire EVM setup and PC?

Regards,

Rob

Rob, thanks for your reply. We've tried cycling the power of the EVM and PC, as the figure above suggests. However, it still cannot work.

Hi Jingzhan,

May I ask if this board is new? Has it ever worked?

You will have to give us until next week, as we will need to dig up one of these older EVMs and set it up.

Typically the error shown above is from the USB not connecting properly. If you are using a USB hub, please remove and connect the USB cable straight into the PC.

Regards,

Rob

Hi, Rob. The ADC EVM (ADC16DV160HFEB) and the wavevision haedware are new, and this is the first time I use them since I received them in august 2022. We connected the USB cable straight into the PC without a USB hub.

Hi Jingzhan,

Thank you for the confirmation. I will look at this in the lab and see if we have the same issue.

Regards,

Rob

Thanks, Camilo and Rob, the problem has been solved according to the steps you provided.