AFE4405EVM: The eval board stopped working. Software issue

Mats Andersson39

Part Number: AFE4405EVM
Other Parts Discussed in Thread: AFE4405

I cannot get my AFE4405EVM GUI to work any more. It worked before but now the GUI exe cannot get connected to the board. I get an error message "An error occurred while communication with the device". The state of the program is "Update Interface at Init" when the error pops up.

I have tried to re install the software but it does not help. The issue started after I installed another software (TDC1000-TDC7200EVM software), that still works.

I have also tested to run the AFE4405 eval board on my colleagues computer and that works fine. Thus, no issue with the hardware

Anyway, the USB driver looks good when the board is connected and I can update the FW using the exe (BSL_USB_GUI.exe).

I have LabVIEW (64-bit 2017) installed on my computer. VISA version 17

I use Win7, 64 bit.

What to do?

over 5 years ago

0 Prabin Yadav over 5 years ago

TI__Genius 12575 points

Hi Mats,

Does the EVM gets detected properly by the PC?
Can you please share the screenshot of your device manager with the EVM connected?

Regards,
Prabin.

0 Mats Andersson39 over 5 years ago in reply to Prabin Yadav

Prodigy 90 points

Hi Prabin, yes it seem so. As written before, I can upload a new firmware to the EVM via the exe-program without GUI.

Regarding screenshot; See attached file.

BR/Mats

0 Prabin Yadav over 5 years ago in reply to Mats Andersson39

TI__Genius 12575 points

Hi Mats,

Can you please change the assigned port number (i.e. COM13) to higher number ( > 30) and give it a try?

Regards,
Prabin.

0 Mats Andersson39 over 5 years ago in reply to Prabin Yadav

Prodigy 90 points

You may close this thread. I tried another eval board and that works fine. Thus, no SW issue on my computer. Something is fishy with one of the evaluation boards that I ordered.

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AFE4405EVM: The eval board stopped working. Software issue