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TX7332EVM: Error 5000: Scripting with GUI

Kevin Huang5
Prodigy 80 points
Part Number: TX7332EVM
Other Parts Discussed in Thread: TX7332

I am trying to use the GUI for the TX7332EVM to do scripting, but I am getting this error each time:

Error 5000 occurred at Notifier Timed Out
Device GUI.lvlib:GUI Wait for GUI Response via Notifier.vi:5770001:\Device GUI.lvlib:Launch Macro Recording.vi\TX73xx Device GUI.lvlib:Main.vi

Python and Labview Runtime were installed along with the GUI through the installer.

  • 0
    TI__Mastermind 49666 points

    Hi Kevin,

    I am checking with my software team regarding the issue.

    Can you describe the sequence of operations that got you to this error?

  • 0 in reply to Praveen Aroul
    Prodigy 80 points

    Hi Praveen,

    Clicking "Script -> Launch Window" gives me the error.

  • 0 in reply to Kevin Huang5
    TI__Mastermind 49666 points

    Hi Kevin,

    Can you please check if the below procedure helps to resolve the issue?

    1. Verify if Python v2.7 is installed properly. Check at the location (C:\Python27) and try running Python. (Please re-install version Python v2.7 if not installed and try again).
    2. Restart the machine and launch the GUI

    If the above suggestions do not work, please provide the below information to help us with further debugging.

    1. Let us know if the python environment variable is set (Start >> Control Panel >> System and Security >> Advanced System Settings >> Click Environment Variables under Advanced Tab) and check whether the required variable is present under both User variables/ System variables. Refer to the below images.
    2. Let us know what version of Microsoft .NET Framework is installed in your machine(Required version is .NET Framework v3.5). (Start >>Control Panel>> Add/Remove Programs >> search .NET Framework)
    3. Have you ever encountered any popups?
      1. “Python path has been added to Environment variables. Restart the application to use scripting” or
      2. “Python 2.7 not detected. Please install Python 2.7 to use scripting”

  • 0 in reply to Praveen Aroul
    Prodigy 80 points

    Python 2.7 works properly. Reinstalling it anyway does not fix the issue. Python 2.7, Labview Runtime, and .NET Framework(both 4.0 and 3.5) are all installed and Python folder added to system path.

    “Python 2.7 not detected. Please install Python 2.7 to use scripting" showed up when I had 64bit Python 2.7 installed. I have not seen it after switching to 32bit.

  • 0 in reply to Kevin Huang5
    Prodigy 95 points

    Hi Kevin,

    Please find my response below:

    1. The TX7332 EVM GUI is a 32bit application and will require a 32bit Python v2.7 for scripting feature.
    2. I would like to check if you did uninstall the 64bit Python application and then installed 32bit Python. If not, the system registry will not get updated preventing the GUI application to launch Python macro.
    3. You could resolve the issue by completely uninstalling both the 32bit and 64bit Python and reinstalling 32bit Python v2.7.
    4. In case you need 64bit Python for any other applications, you could have it installed in any other directory(Not C:\Python27). 

    Best Regards,

    DP