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ADC12J1600EVM: ADC12J1600EVM connection issue

Part Number: ADC12J1600EVM
Other Parts Discussed in Thread: ADC12J1600,

Hello,

I am trying to setup the ADC12J1600 evm in the default mode to see its performance. The ADC GUI says it can't detect an FTDI device(img 1). In spite of power cycling the EVM and unplugging/plugging back the USB, the error remains the same.

According to the Troubleshooting, I used the FT_PROG tool to check the FTDI devices available, I could find the product description as ADC12J1600_A0. (img 2)

Please help me proceed further.