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[FAQ] TI-API: Inventory API Error Code : ERR-TICOM-INV-API-1001

What steps can I take to resolve error codes for different scenarios?

  • Scenario Error details Remediation steps
    Invalid tiPartNumber  
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    {
    "errors": [
    {
    "errorCode": "ERR-TICOM-INV-API-1001",
    "type": "ValidationError",
    "section": "inventorySubscription",
    "field": "tiPartNumber",
    "reason": "Invalid tiPartNumber",
    "message": "tiPartNumber ('<input value>') does not exist. Please correct the format (see https://e2e.ti.com/search?q=faq%3Atrue&category=forum&group=452&date=&customdaterange=0&startdate=&faq=true&sort=date%20desc&faq=true#) or verify that the part number is valid on TI.com and resubmit your request."
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    Verify the format of the part number provided (details provided in FAQs) and verify the part number is valid on TI.com

    Invalid currency
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    {
    "errors": [
    {
    "errorCode": "ERR-TICOM-INV-API-1001",
    "type": "ValidationError",
    "section": "inventorySubscription",
    "field": "currency",
    "reason": "Invalid currency",
    "message": "currency ('<input value>') is not supported by TI store (see https://www.ti.com/ordering-resources/shipping-payment-tax-information.html). Please provide a valid currency and resubmit your request."
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    Verify the currency provided is a valid currency ISO code available on TI.com FAQ

    Invalid expiration
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    {
    "errors": [
    {
    "errorCode": "ERR-TICOM-INV-API-1001",
    "type": "ValidationError",
    "section": "inventorySubscription",
    "field": "expiration",
    "reason": "Invalid expiration",
    "message": "expiration ('<input value>') exceeds the maximum 30 day period allowed. Please correct and resubmit your request."
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    Resubmit request with a valid expiration - integer between 1 and 30

    Invalid requestedQty
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    {
    "errors": [
    {
    "errorCode": "ERR-TICOM-INV-API-1001",
    "type": "ValidationError",
    "section": "inventorySubscription",
    "field": "requestedQty",
    "reason": "Invalid requestedQty",
    "message": "requestedQty ('<input value>') must be an integer and greater than 0. Please correct and resubmit your request."
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    Resubmit request with a valid requestedQty (or remove requestedQty)

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