What do the backlog quote API error codes mean?
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Scenario | Error details | Remediation steps |
CustomerEndCustomerName and SupplierEndCustomerIdentifier are missing | { "errors": [ { "Code": "TI-VAL-0001", "Type": "ERROR", "Message": "Provide CustomerEndCustomerName or SupplierEndCustomerIdentifier and resubmit the request." } ] } |
Provide CustomerEndCustomerName or SupplierEndCustomerIdentifier and resubmit the request. |
CustomerQuoteItemQuantity is missing | { "errors": [ { "Code": "TI-VAL-0003", "Type": "ERROR", "Message": "Provide a valid CustomerQuoteItemQuantity number for each line item and resubmit the request." } ] } |
Provide a valid CustomerQuoteItemQuantity number for each line item and resubmit the request. |
CustomerSoldToIdentifier and SupplierSoldToIdentifer are missing | { "errors": [ { "Code": "TI-VAL-0005", "Type": "ERROR", "Message": "Provide CustomerSoldToIdentifier or SupplierSoldToIdentifer and resubmit the request." } ] } |
Provide CustomerSoldToIdentifier or SupplierSoldToIdentifer and resubmit the request. |
CustomerQuoteIdentifier is not valid | { "errors": [ { "Code": "TI-VAL-0006", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerQuoteIdentifier up to 35 characters and resubmit the request." } ] } |
Provide a valid CustomerQuoteIdentifier up to 35 characters and resubmit the request. |
CustomerQuoteReason is not valid | { "errors": [ { "Code": "TI-VAL-0007", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid 2-character CustomerQuoteReason and resubmit the request." } ] } |
Provide a valid 2-character CustomerQuoteReason and resubmit the request. |
SupplierSoldToIdentifier and CustomerSoldToIdentifier are missing or not valid | { "errors": [ { "Code": "TI-VAL-0008", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid SupplierSoldToIdentifier (1-10 characters) or CustomerSoldToIdentifier (1-20 characters) and resubmit the request." } ] } |
Provide a valid SupplierSoldToIdentifier (1-10 characters) or CustomerSoldToIdentifier (1-20 characters) and resubmit the request. |
CustomerContactName is not valid | { "errors": [ { "Code": "TI-VAL-0009", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerContactName up to 40 characters and resubmit the request." } ] } |
Provide a valid CustomerContactName up to 40 characters and resubmit the request. |
CustomerContactEmailAddress is not valid | { "errors": [ { "Code": "TI-VAL-0010", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerContactEmailAddress up to 75 characters and resubmit the request." } ] } |
Provide a valid CustomerContactEmailAddress up to 75 characters and resubmit the request. |
CustomerContactPhoneNumber is not valid | { "errors": [ { "Code": "TI-VAL-0011", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerContactPhoneNumber up to 30 characters and resubmit the request." } ] } |
Provide a valid CustomerContactPhoneNumber up to 30 characters and resubmit the request. |
CustomerEndCustomerIdentifier is not valid | { "errors": [ { "Code": "TI-VAL-0012", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerEndCustomerIdentifier up to 20 characters and resubmit the request." } ] } |
Provide a valid CustomerEndCustomerIdentifier up to 20 characters and resubmit the request. |
CustomerEndCustomerName and SupplierEndCustomerIdentifier are missing or not valid | { "errors": [ { "Code": "TI-VAL-0013", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerEndCustomerName (1-52 characters) or SupplierEndCustomerIdentifier (1-10 characters) and resubmit the request." } ] } |
Provide a valid CustomerEndCustomerName (1-52 characters) or SupplierEndCustomerIdentifier (1-10 characters) and resubmit the request. |
CustomerEndCustomerCity is not valid | { "errors": [ { "Code": "TI-VAL-0014", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerEndCustomerCity up to 40 characters and resubmit the request." } ] } |
Provide a valid CustomerEndCustomerCity up to 40 characters and resubmit the request. |
CustomerEndCustomerCountry is not valid | { "errors": [ { "Code": "TI-VAL-0015", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid 2-character CustomerEndCustomerCountry and resubmit the request." } ] } |
Provide a valid 2-character CustomerEndCustomerCountry and resubmit the request. |
CustomerEndCustomerPostalCode is not valid | { "errors": [ { "Code": "TI-VAL-0016", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerEndCustomerPostalCode up to 10 characters and resubmit the request." } ] } |
Provide a valid CustomerEndCustomerPostalCode up to 10 characters and resubmit the request. |
CustomerQuoteLineItemNumber is not valid | { "errors": [ { "Code": "TI-VAL-0017", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerQuoteLineItemNumber up to 10 characters and resubmit the request." } ] } |
Provide a valid CustomerQuoteLineItemNumber up to 10 characters and resubmit the request. |
CustomerCompetingSupplierCurrency is not valid | { "errors": [ { "Code": "TI-VAL-0018", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerCompetingSupplierCurrency up to 5 characters and resubmit the request." } ] } |
Provide a valid CustomerCompetingSupplierCurrency up to 5 characters and resubmit the request. |
CustomerCompetingSupplierUnitPrice is not valid | { "errors": [ { "Code": "TI-VAL-0019", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerCompetingSupplierUnitPrice number value up to 19 digits and resubmit the request." } ] } |
Provide a valid CustomerCompetingSupplierUnitPrice number value up to 19 digits and resubmit the request. |
CustomerCompetingSupplierMaterial is not valid | { "errors": [ { "Code": "TI-VAL-0020", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerCompetingSupplierMaterial up to 40 characters and resubmit the request." } ] } |
Provide a valid CustomerCompetingSupplierMaterial up to 40 characters and resubmit the request |
CustomerCompetingSupplierName is not valid | { "errors": [ { "Code": "TI-VAL-0021", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerCompetingSupplierName up to 40 characters and resubmit the request." } ] } |
Provide a valid CustomerCompetingSupplierName up to 40 characters and resubmit the request. |
CustomerTargetUnitPrice is not valid | { "errors": [ { "Code": "TI-VAL-0022", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerTargetUnitPrice number value up to 19 digits and resubmit the request." } ] } |
Provide a valid CustomerTargetUnitPrice number value up to 19 digits and resubmit the request. |
CustomerQuoteItemQuantity is not valid | { "errors": [ { "Code": "TI-VAL-0023", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerQuoteItemQuantity number value up to 13 digits and resubmit the request." } ] } |
Provide a valid CustomerQuoteItemQuantity number value up to 13 digits and resubmit the request. |
CustomerProductIdentifier is not valid | { "errors": [ { "Code": "TI-VAL-0024", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerProductIdentifier up to 40 characters and resubmit the request." } ] } |
Provide a valid CustomerProductIdentifier up to 40 characters and resubmit the request. |
SupplierProductIdentifier is not valid | { "errors": [ { "Code": "TI-VAL-0025", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid SupplierProductIdentifier up to 40 characters and resubmit the request." } ] } |
Provide a valid SupplierProductIdentifier up to 40 characters and resubmit the request. |
CustomerIntermediateCustomerIdentifier is not valid | { "errors": [ { "Code": "TI-VAL-0026", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerIntermediateCustomerIdentifier up to 20 characters and resubmit the request." } ] } |
Provide a valid CustomerIntermediateCustomerIdentifier up to 20 characters and resubmit the request. |
CustomerIntermediateCustomerName is not valid | { "errors": [ { "Code": "TI-VAL-0027", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerIntermediateCustomerName up to 52 characters and resubmit the request." } ] } |
Provide a valid CustomerIntermediateCustomerName up to 52 characters and resubmit the request. |
SupplierIntermediateCustomerIdentifier is not valid | { "errors": [ { "Code": "TI-VAL-0028", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid SupplierIntermediateCustomerIdentifier up to 10 characters and resubmit the request." } ] } |
Provide a valid SupplierIntermediateCustomerIdentifier up to 10 characters and resubmit the request. |
CustomerIntermediateCustomerCity is not valid | { "errors": [ { "Code": "TI-VAL-0029", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerIntermediateCustomerCity up to 40 characters and resubmit the request." } ] } |
Provide a valid CustomerIntermediateCustomerCity up to 40 characters and resubmit the request. |
CustomerIntermediateCustomerCountry is not valid | { "errors": [ { "Code": "TI-VAL-0030", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid 2-character CustomerIntermediateCustomerCountry and resubmit the request." } ] } |
Provide a valid 2-character CustomerIntermediateCustomerCountry and resubmit the request. |
CustomerIntermediateCustomerPostalCode is not valid | { "errors": [ { "Code": "TI-VAL-0031", "Type": "ERROR", "Message": "Line Item {n}: Provide a valid CustomerIntermediateCustomerPostalCode up to 10 characters and resubmit the request." } ] } |
Provide a valid CustomerIntermediateCustomerPostalCode up to 10 characters and resubmit the request. |
QuoteType is invalid | { "errors": [ { "Code": "TI-VAL-0032", "Type": "ERROR", "Message": "Provide a valid QuoteType or remove the field and resubmit the request." } ] } |
Provide a valid QuoteType or remove the field and resubmit the request. |
System error occurred | { "errors": [ { "Code": "TI-VAL-50000", "Type": "ERROR", "Message": "Please contact TI API Support (https://api-portal.ti.com/support)." } ] } |
Please contact TI API Support (api-portal.ti.com/support). |
CustomerQuoteIdentifieris invalid | { "errors": [ { "Code": "TI-TXT-001", "Type": "ERROR", "Message": "Validate your quote ID and resubmit the request." } ] } |
Provide a valid CustomerQuoteIdentifier up to 35 characters and resubmit the request. |
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