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TI-API: Regarding the error code: ERR-TICOM-ORDER-API-KNV-0503

tomonarifujii
Prodigy 130 points
Part Number: TI-API
Other Parts Discussed in Thread: DCA1000EVM

Hello TI Support Team,

I'd like to seek assistance with an issue I encountered while using the TI Store Order API (transact.ti.com/.../orders).
Unfortunately, my attempt to place an order resulted in a failure, and I received the following error message:


{
"errorCode": "ERR-TICOM-ORDER-API-KNV-0503",
"type": "Validation",
"section": null,
"field": null,
"reason": "Unable to validate order",
"message": "The order could not be completed at this time",
"data": null
}

This error suggests a validation issue, with the specific code being "ERR-TICOM-ORDER-API-KNV-0503".
Could you kindly tell me what could cause this error?

I appreciate your prompt attention to this matter, as it is critical for my ongoing projects. Thank you for your support.

Best regards,
Tomonari

  • 0
    Prodigy 130 points

    For your reference,

    the below is the related order to the error:

    {
      "order": {
        "checkoutProfileId": "xxxxxxxxxxxxxxxxxx",
        "lineItems": [
          {
            "tiPartNumber": "TLV7021DBVR",
            "customReelIndicator": true,
            "quantity": 3000
          },
          {
            "tiPartNumber": "SN74LVC2G157DCTR",
            "customReelIndicator": true,
            "quantity": 300
          },
          {
            "tiPartNumber": "DCA1000EVM",
            "customReelIndicator": false,
            "quantity": 1
          }
        ]
      }
    }

  • 0 in reply to tomonarifujii
    TI__Genius 10401 points

    Hi Tomonari,

    Sorry for the delay during the holiday. I have replied to you via private message and will close this thread.

    Best regards,
    Paul

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