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TI-API: Issue with applying for TI line of credit

Avi Perah
Prodigy 10 points

Hi

I have issue with the steps, i cant click on the "next" button

  • 0
    TI__Genius 14886 points

    Hi Avi,

    We are investigating this problem.   Can you try a different browser to see if you're able to click on "Next"?  In the meantime, we will investigate on our side and I will provide an update on tomorrow.  Sorry for the inconvenience.

    Regards,

    Faye

  • 0 in reply to Faye Rainey
    TI__Genius 14886 points

    Hi Avi,

    We are still investigating this problem.  Sorry for the delay.  I am sending you a friend request - if you could accept it, it will allow us to communicate privately, in case I need specific details.  Thank you.

    Regards,

    Faye

  • 0 in reply to Faye Rainey
    TI__Genius 14886 points

    Hi Avi,

    We think we figured out the problem.  We had a flag set that did not apply to you.  We have updated our system to change the flag and are pushing the change to our other systems.   Can you retry on Monday, 1/15 and let me know if you are able to proceed?

    Regards,

    Faye

  • 0 in reply to Faye Rainey
    TI__Genius 14886 points

    Hi Avi,

    I received confirmation that your problem was resolved with this change.   I'm moving forward with closing this thread.  If you have any future problems or questions, please let us know by continuing to submit a Jira.

    Regards,

    Faye

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