TI-API: invalid line of credit

yanli li

TI STORE 下单，API 接口传输时报错，

reason":"Invalid Line of Credit. ","message":"Check your line of credit information and provide the correct information and resubmit the request. For additional information refer to api-portal.ti.com/order-api-payment","data":null}]}

checkout profiles 设置的是 line of credit ,以前下单成功过，这次下单失败不知道是什么原因

over 1 year ago

0 Paul King over 1 year ago

TI__Genius 10401 points

I don't see an issue immediately, so am still investigating the issue.

Did you say that you have previously created an order with this checkout profile and line of credit? I don't find a record of an order that matches. If you have placed an order with this line of credit, can you provide the order number?

Thanks,
Paul

0 yanli li over 1 year ago in reply to Paul King

Prodigy 15 points

以前发送 TI STORE ,发送成功，成功返回TI 订单号 T04288555

0 yanli li over 1 year ago in reply to Paul King

Prodigy 15 points

我们有发送订单数据，TI 成功接口，但是数量下达有问题，协调取消了发货，但是数据有发送成功

0 Paul King over 1 year ago in reply to yanli li

TI__Genius 10401 points

Thanks for the example order number. I've asked the credit team to help investigate the issue, and I will reply by tomorrow.

Best regards,
Paul

0 Paul King over 1 year ago in reply to Paul King

TI__Genius 10401 points

Sorry for the delay, but we are still looking into this issue. I will provide an update tomorrow.

Best regards,
Paul

0 yanli li over 1 year ago in reply to Paul King

Prodigy 15 points

我司着急下达采购需求，麻烦尽快处理，谢谢

0 Paul King over 1 year ago in reply to yanli li

TI__Genius 10401 points

Yanli,

I apologize for the delay during the holiday. A configuration has been updated on your account that should resolve the issue. Can you try again? If you continue to receive the same error, please mark this thread as not resolved.

Thanks,
Paul

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TI-API: invalid line of credit