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Original question:

TI-API: Only one line of the order in the ASN; No CustomerLineItemNumber

TI-API: Only one line of the order in the ASN; No CustomerLineItemNumber

Marcin Cichomski
Prodigy 50 points

Hello,

as i Inform you few months ago we have problem wih Advanced ship notice (ASN) push

related topic https://e2e.ti.com/support/enterprise-automation-integration-group/enterprise-automation-integration/f/enterprise-automation-integration-forum/1257473/ti-api-only-one-line-of-the-order-in-the-asn-no-customerlineitemnumber

Our actuall problems:

  1. We are still dont  receive CustomerLineItemNumber information from API.
  2. There is only one line of the order in the ASN. After ASN verification, all have confirmation on one line that is not an extreme (e.g., line 60, where there are up to 240 in the packing list). This issue applies to all orders.
  3. Push messages are not sending to us in last time. Everything is configured well

  • 0
    TI__Genius 14066 points

    Marcin,

    I am following up on the tickets that were created for this issue.  I'll have an update for you on Monday.

    Regards,

    Faye

  • 0 in reply to Faye Rainey
    TI__Genius 14066 points

    Marcin,

    With regards to the issues mentioned:

    *   ASN API push payload is incomplete - the fix was being tested, but, I do not see that the changes are in the production environment yet.  I'm following up with the team on this.

    *  ASN API response should include customerLineItemNumber - this is raised as a high item and I should get more information this week.

    *  ASN Push messages - I am investigating this.

    Thank you for your patience.

    Regards,

    Faye

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