TI-API: [Backlog API] Invalid API call as no apiproduct match found

Brad Wang

Part Number: TI-API

Hello,

I am new to this API, and I encountered the following issue when I was running the examples on your website Backlog API suite - Quote API | TI API Portal.

I've googled, but all the answers on the forum cannot resolve my issue.

Always fail to use "Backlog quote API" and "Backlog order APIs".

We always get "Invalid API call as no apiproduct match found" when using "Backlog quote API" and "Backlog order APIs".

Precisely, the following two commands always fail.

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curl -X 'POST' \
  'https://transact-pre.ti.com/v2/backlog/quotes' \
  -H 'accept: application/json' \
  -H 'Authorization: Bearer {Token hidden intentionally}' \
  -H 'application/x-www-form-urlencoded' \
  -d '{
  "quote": {
    "endCustomerCompanyName": "Company XYZ",
    "requestedUnitPriceCurrencyCode": "USD",
    "lineItems": [
      {
        "tiPartNumber": "AFE7799IABJ",
        "quantity": 2500,
        "requestedUnitPrice": 1.2
      }
    ]
  }
}'
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

curl -X 'POST' \
  'https://transact-pre.ti.com/v2/backlog/quotes' \
  -H 'accept: application/json' \
  -H 'Authorization: Bearer {Token hidden intentionally}' \
  -H 'application/x-www-form-urlencoded' \
  -d '{
  "quote": {
    "endCustomerCompanyName": "Company XYZ",
    "requestedUnitPriceCurrencyCode": "USD",
    "lineItems": [
      {
        "tiPartNumber": "AFE7799IABJ",
        "quantity": 2500,
        "requestedUnitPrice": 1.2
      }
    ]
  }
}'

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curl -X 'POST' \
  'https://transact-pre.ti.com/v2/backlog/orders' \
  -H 'accept: application/json' \
  -H 'Content-Type: application/json' \
  -H 'Authorization: Bearer {Token hidden intentionally}' \
  -d '{
  "order": {
    "customerPurchaseOrderNumber": "INSERT PO NUMBER HERE",
    "shipToAccountNumber": "INSERT SHIPTO NUMBER HERE",
    "lineItems": [
      {
        "customerLineItemNumber": "1",
        "tiPartNumber": "AFE7799IABJ",
        "customerAnticipatedUnitPrice": 0.202,
        "quoteNumber": "12345678",
        "customerCurrencyCode": "USD",
        "schedules": [
          {
            "requestedQuantity": 2000,
            "requestedDeliveryDate": "2025-05-01"
          }
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

curl -X 'POST' \
  'https://transact-pre.ti.com/v2/backlog/orders' \
  -H 'accept: application/json' \
  -H 'Content-Type: application/json' \
  -H 'Authorization: Bearer {Token hidden intentionally}' \
  -d '{
  "order": {
    "customerPurchaseOrderNumber": "INSERT PO NUMBER HERE",
    "shipToAccountNumber": "INSERT SHIPTO NUMBER HERE",
    "lineItems": [
      {
        "customerLineItemNumber": "1",
        "tiPartNumber": "AFE7799IABJ",
        "customerAnticipatedUnitPrice": 0.202,
        "quoteNumber": "12345678",
        "customerCurrencyCode": "USD",
        "schedules": [
          {
            "requestedQuantity": 2000,
            "requestedDeliveryDate": "2025-05-01"
          }
        ]
      }
    ]
  }
}'

Both of them responded with

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{
   "fault":{
      "faultstring":"Invalid API call as no apiproduct match found",
      "detail":{
         "errorcode":"keymanagement.service.InvalidAPICallAsNoApiProductMatchFound"
      }
   }
}
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

{
   "fault":{
      "faultstring":"Invalid API call as no apiproduct match found",
      "detail":{
         "errorcode":"keymanagement.service.InvalidAPICallAsNoApiProductMatchFound"
      }
   }
}

Authentication was done successfully.

For all the codes posted here, I ran them with the token requested with the following command.

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curl --request POST \
       --url 'https://transact.ti.com/v1/oauth/accesstoken' \
       --header 'Content-Type: application/x-www-form-urlencoded' \
       --data grant_type=client_credentials \
       --data client_id={ID hidden intentionally} \
       --data client_secret={secret hidden intentionally}
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

curl --request POST \
       --url 'https://transact.ti.com/v1/oauth/accesstoken' \
       --header 'Content-Type: application/x-www-form-urlencoded' \
       --data grant_type=client_credentials \
       --data client_id={ID hidden intentionally} \
       --data client_secret={secret hidden intentionally}

With this token, the "store/product" command can be executed successfully (the response is correct).

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curl -X 'GET' \
  'https://transact.ti.com/v2/store/products/AFE7799IABJ?currency=USD&exclude-evms=true' \
  -H 'accept: application/json' \
  -H 'Authorization: Bearer {Token hidden intentionally}'
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

curl -X 'GET' \
  'https://transact.ti.com/v2/store/products/AFE7799IABJ?currency=USD&exclude-evms=true' \
  -H 'accept: application/json' \
  -H 'Authorization: Bearer {Token hidden intentionally}'

Therefore, I consider that it's not an issue regarding authentication.

I wonder if I need to apply for permissions so that I can use "Backlog quote API" and "Backlog order APIs"?

Or anything I did was wrong?

Thanks very much for your help!

Brad

12 months ago

0 Paul King 12 months ago

TI__Genius 10401 points

Hi Brad,

As you suspected, using the backlog API suite does require additional permission. Please contact your sales representative about establishing a direct customer relationship with TI.

Thanks and best regards,
Paul

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TI-API: [Backlog API] Invalid API call as no apiproduct match found