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TI-API: Backlog API giving error "Invalid API call as no apiproduct match found"

Tuan Vo
Prodigy 10 points
Part Number: TI-API

We were notified that we were able to begin testing with the Backlog API. We were successfully able to generate an OAuth token under "myTI Dasboard/Access API".  When attempting to use the backlog api endpoints we were given the following response:

{'fault': {'faultstring': 'Invalid API call as no apiproduct match found', 'detail': {'errorcode': 'keymanagement.service.InvalidAPICallAsNoApiProductMatchFound'}}}

The ID and Secret work with other API endpoints that we've tested, just not the Backlog API

  • 0
    TI__Genius 14886 points

    Tuan Vo,

    The key/secret you used was from you TI store account.  You cannot use the TI store key/secret to execute the backlog APIs.  You need to use your backlog key/secret.   Please re-verify your "backlog" key/secret and try again.   Let me know if you continue to have any problems.

    Regards,

    Faye

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