TI-API: ERROR: “invalid API call as no apiproduct match found” , “keymanagement.service.invalidAPIcallAsNoProductMatchFound”

Part Number: TI-API

Hi team,

New customer has access to their API key and secret and were able to authenticate by retrieving the token, however when trying to send a test Order message, the below error occurred. Please advise on how to resolve? 

Faultstring: “invalid API call as no apiproduct match found”

Errorcode: “keymanagement.service.invalidAPIcallAsNoProductMatchFound”

Customer details:

Customer: Sold To/Ship To 185107

Customer name: SCHNEIDER ELECTRIC INDIA PRIVATE 

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