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TI-API: About COW (Change Order Window)

Part Number: TI-API

Tool/software:

Dears,

According to the Backlog API business guidebook:

d. API order change requirements

ii. Period for order changes or cancellations

Change Order Window (COW) is defined as the period during which changes or cancellations are no longer authorized for processing.

STD (Standard) COW: 30 days
Non-STD (Non-Standard) COW: 90 days

Additionally, in the backlog-order-management-api.yaml document, we can see:


responses: '200': description: Request processed successfully.

cancellationWindowWeeks: 5
rescheduleWindowWeeks: 5

My questions are:

1. Does Non-STD (Non-Standard) include Custom (CST) or is it the same as Custom (CST)?

2. How many days are cancellationWindowWeeks: 5 and rescheduleWindowWeeks: 5?

    Do they refer to the 30 days of STD (Standard) COW, or do they mean 7 days * 5 weeks = 35 days?

My users hope for precise information on the last allowable modification date. Therefore, I plan to calculate it using

    estimatedShipDate – COW days = LastAllowedModificationDate.

However, I am unsure whether the COW days should be based on the product category (STD: 30 days or Non-STD (or CST): 90 days)
or if it should be derived from cancellationWindowWeeks: 5 = ? days and rescheduleWindowWeeks: 5 = ? days. 
How many days are these exactly?

I appreciate your guidance on this matter.

  • Hi Juilien, since these are more like business related questions, could you please with your corresponding sales person? Thank you.

  • I have asked all the TI personnel I could, but I couldn't get an answer, that is why I am raising this question in the forum.

    Let's simplify the question:

    Please let me know how many days are in a week for the two fields (in the backlog-order-management-api.yaml document) :

    cancellationWindowWeeks = 5
    rescheduleWindowWeeks = 5


    This isn't a business-related question, but rather something that the technical staff needs to confirm during system development. I would greatly appreciate it if you could take a moment to verify this and let me know the answer.

    Your response would be incredibly helpful.

  • Hi Juilien, I will check internally and let you know if anything I can help. At the same time, it would be good that you can reach out to CSC/sales as well. thanks.

  • Hi Juilien, for the change window please check the number of weeks in the API response, 7 days one week. 

  • Got it, I really appreciate it. Thank you so much!

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