TI-API: Shipment Marked as Fully Delivered but Not Received

Jia Hui Yong

Part Number: TI-API

Tool/software:

On our dashboard, the POs RFP/TI/25-62 and RFP/TI/25-55 are marked as "fully delivered." However, we have not received any items on our end. Additionally, I noticed that a waybill has been generated, but there is no FedEx tracking number available. Could you please help clarify this?

22 days ago

0 Becky ZHANG 21 days ago

TI__Prodigy 440 points

Hi,

I can see the shipments have been started. You can use the waybill# to call the advanced-shipment-notices API to get more details like the tracking number.

Please kindly let me know if you see any issue.

Thank you.

0 Jia Hui Yong 20 days ago in reply to Becky ZHANG

Prodigy 70 points

Hi Becky,

Why is the tracking number not reflected on our dashboard?

0 Jia Hui Yong 20 days ago in reply to Jia Hui Yong

Prodigy 70 points

Hi Becky,

We have tried to use waybill# to call the advanced-shipment-notices API to get more details of the tracking number. And this is the return :

"carrierShipmentMasterTrackingNumber":"590055231354",
"carrierShipmentBoxTrackingNumber":"590055231354",

These numbers are not Fedex tracking number, it is just the BOL/AWB number which can be found on the commercial invoice. I need to know what is the Fedex tracking number so we know the wherabout of the stock. It is weird that the status showed "Fully Delivered" but I was not able to find the fedex tracking number.